Windows 10 にアップグレード後に F-Secure セキュリティ製品が作動しない場合。

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Windows 10 にアップグレード後に F-Secure セキュリティ製品が作動しない場合。 - F-Secure Community

Windows 10 へのアップグレードが完了したら、F-Secure セキュリティ製品において次のような事が起こる場合があります。

F-Secure セキュリティ製品が起動しない。
F-Secure セキュリティ製品のアイコンをコンピュータ画面下のシステムトレイで見つけることができない。
F-Secure セキュリティ製品がインストールされたアプリケーション一覧、設定、 > システム、 > およびアプリケーションと機能に表示されない。

次のエラーメッセージが表示されます。

一部の重要なファイルが不足しているため、セットアップを続行できません。

このような事が起きた場合、Windows 10 アップグレードによっていくつかの F-Secure セキュリティソフトウェアコンポーネントは削除され、従来の起動ができなかったことを意味します。

再び F-Secure セキュリティ製品を通常通り作動させるには、F-Secure セキュリティ製品をコンピュータからアンインストールし、再度インストールする必要があります。手順は次の通りです:

Windows 用のアンインストールツールをダウンロードし、起動させます。こちらからツールをダウンロードすることができます。アンインストールツールはこちらにあります。
コンピュータに F-Secure セキュリティ製品を再インストールします。お手持ちのライセンスによって、F-Secure Web サイトまたは My F-Secure account から製品をダウンロードすることができます。