Issue:
Is it possible to renew a F-Secure SAFE/TOTAL subscription in advance?
Resolution:
If the subscription is made through the F-Secure online store, you're not able to make a new purchase before there is less than 30 days left of the previous subscription.
It is possible to renew the subscription before expiration, by entering a subscription code bought from a retail store:
- Log in to My F-Secure Portal
- Go to the Subscription page
- Click Enter a code
- Enter the subscription code from the retail box
- Click Continue
After clicking continue and confirming the renewal, the subscription days from the code will be added on top of the remaining days on the My F-Secure account.
Article no: 000018195