When I log in to My F-Secure account, on the left-hand corner when my subscription info is displayed, I can only see "Your account has been suspended".
F-Secure SAFE on my devices shows that my subscription is not valid anymore, even though it should be.
Account suspension usually occurs if there is a renewal purchase awaiting payment and the subscription is renewed with a voucher instead.
Please contact customer support to have the issue fixed.
Article no: 000012640