Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure SAFE
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure TOTAL
F-Secure SAFE / Internet Security / Anti-Virus
F-Secure FREEDOME
F-Secure KEY
F-Secure SENSE Router
F-Secure ID PROTECTION
Other products
Common topics
User Guides
Support
Login
|
Register
How to change a sub-user's email login name in My F-Secure? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="2" data-article="000021242">Issue:</h3> <p>I have a new email address, how to change a sub-user's email login name in My F-Secure?</p> <h3>Resolution:</h3> <p>A sub-user is not able change their My F-Secure account's login email address. If you have a new email address and want to use it to login to your My F-Secure sub-user account, follow these steps:<br></p><ol><li>Request the subscription owner to send you an invite to your new email address</li><li>Log in to your new My F-Secure sub-user account from the invite</li><li>Click <b>+Add device</b></li><li>Select <b>My device</b> </li><li>Download the SAFE for Windows installation file</li><li>Run the SAFE installation file and follow the on screen instructions</li></ol> The installation will automatically remove the previous installation of F-Secure SAFE.<br><br>On a Mac computer, the previous installation must be manually removed before installing F-Secure SAFE again: <ol><li>Open <b>Finder</b></li><li>Go to <b>Applications </b></li><li>Open the F-Secure folder</li><li>Run the <b>Uninstall F-Secure SAFE</b> application</li><li>Once the uninstall is complete, run the <b>F-Secure SAFE for Mac </b>installation file and follow the on screen instructions</li></ol> Once the installation is complete, the subscription owner can remove your previous sub-user account from the My F-Secure portal: <ol><li>Log in to the My F-Secure portal</li><li>Click on the user you want to remove</li><li>Click <b>Remove from My F-Secure group</b></li></ol><p>Article no: 000021242</p> </article> </main>