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Why did I not receive my F-Secure Internet Security/TOTAL/Freedome VPN/ID PROTECTION subscription or activation code after renewing? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="10" data-article="000005970" data-id="issue">Issue:</h3> <p>I bought F-Secure Internet Security/ TOTAL / Freedome VPN / ID PROTECTION from the F-Secure homepage but I didn't notice any subscription or activation code. Why is it missing?</p> <h3 data-id="resolution">Resolution:</h3> <p>Take note that <b>F-Secure Internet Security/ F-Secure TOTAL / F-Secure Freedome VPN / F-Secure ID PROTECTION </b>does not use subscription or activation codes when you have purchased the subscription via the <i>F-Secure online store</i>. <br></p><ul><li>When purchasing an F-Secure Internet Security / TOTAL / Freedome VPN / ID PROTECTION subscription, you will be directed to create a <b>My F-Secure account (<a rel="nofollow" href="http://my.f-secure.com">my.f-secure.com</a>)</b> from which you can install the product to your devices. </li><li>If you have <b>renewed</b> via your <i>existing My F-Secure account</i>, all the devices installed from that My F-Secure account will automatically update to the new subscription expiry date. </li><li>The only time F-Secure Internet Security/ TOTAL / Freedome VPN / ID PROTECTION subscription codes can be found via retail (box) purchases, and via some campaigns, such code looks like that XXXXX-XXXXX-XXXXX-XXXXX</li></ul><p>Article no: 000005970</p> </article> </main>