@import "https://static.cloud.coveo.com/searchui/v2.10093/4/css/CoveoFullSearch.min.css"; @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Medium.ttf) format("truetype");font-weight:450;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Regular.ttf) format("truetype");font-weight:330;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-SemiBold.ttf) format("truetype");font-weight:600;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Bold.ttf) format("truetype");font-weight:775;font-display:swap} @font-face{font-family:fsg-icon;font-style:normal;font-weight:400;src:url(fonts/fs-icon/fsg-icon-regular_1.eot);src:url(fonts/fs-icon/fsg-icon-regular_1.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-regular_1.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-regular_1.woff) format("woff"),url(fonts/fs-icon/fsg-icon-regular_1.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-regular_1.svg#fsg-icon-regular) format("svg")} @font-face{font-family:fsg-icon-thin;font-style:normal;font-weight:100;src:url(fonts/fs-icon/fsg-icon-thin.eot);src:url(fonts/fs-icon/fsg-icon-thin.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-thin.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-thin.woff) format("woff"),url(fonts/fs-icon/fsg-icon-thin.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-thin.svg#fsg-icon-thin) format("svg")} @font-face{font-family:icomoon;font-style:normal;font-weight:400;src:url(fonts/icomoon/icomoon.eot?elt5n9);src:url(fonts/icomoon/icomoon.eot?elt5n9#iefix) format("embedded-opentype"),url(fonts/icomoon/icomoon.ttf?elt5n9) format("truetype"),url(fonts/icomoon/icomoon.woff?elt5n9) format("woff"),url(fonts/icomoon/icomoon.svg?elt5n9#icomoon) format("svg")} /* General structure for header/footer*/ #fsheader, #fsfooter {font-family:Dazzed;} .row, .container, .top-header, .bottom-header {width:100%; height:100%; margin:auto;} header .container, footer .container, .top-header {display:flex;padding:0;flex-direction:row;justify-content:space-between;} #fsheader .row:nth-child(1) {background-color:rgb(250,245,245)} a {text-decoration:none;color:rgb(10,30,60)} #titleBar, .hide, .restricted, #signin.hide {display:none} /*top header*/ .header-top-link, .header-bottom-link {cursor:pointer;} .header-top-link, .header-bottom-link a {text-decoration:none;} .header-top-link.active::after {width:calc(100% + 30px)} .header-top-link.active::after {background-color:rgb(10,30,60);} /*bottom header (dropdowns) */ #helpForums, #supportArticles {position:absolute;z-index:100;} .dropdowns {padding-left:0} #dropdownnavi {float:left; clear:both; width:100%;} .dropdowns, .forums-list, .supportarticles-list {display:flex} .dropdowns {margin-left:-15px;list-style:none; padding-left:0;} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {text-decoration:none;} #helpForums a, #supportArticles a {text-decoration:none;} #helpForums a:hover, #supportArticles a:hover {color:rgb(10,60,355)} #helpForums ul, #supportArticles ul, .dropdowns {width:100%;list-style:none; text-align:left;} .forums-list, .languages-list {padding-left:10px} .englishforum > ul, .finnishforum > ul {width:100%;} li.englishforum > a, li.finnishforum > a, li.second-level > a {display:block; font-weight:700; padding:3px 0 3px 10px} li.englishforum > a, li.finnishforum > a {padding:25px 0 0 25px;} .englishforum li:hover, .finnishforum li:hover {cursor:pointer;} .languages li {font-style:italic} .kb-lang-title {width:100%;text-align:center;font-weight:600; margin:0} /*Header search (Coveo) */ .header-coveosearch {position:relative} .header-search {display:inline-block;padding:8px 0 0 0;} #kbsearch {display:block;margin:0 0 0 auto; box-sizing:border-box; border:1px solid rgb(255,255,255); font-size:14px; padding:14px 0 10px 15px;} .search-icon {color:rgb(255,255,255);} #opensearch-icon:before {content:"\f220";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} #closesearch-icon:before {content:"\f130";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} a#searchboxtoggle[data-toggle="collapse"] #displaysearch:before {content:"\f220";font-family:fsg-icon;font-size:26px;font-style:normal} a#searchboxtoggle[data-toggle="expand"] #displaysearch:before {content:"\f130";font-family:fsg-icon;font-size:26px;font-style:normal} #opensearch-icon, #closesearch-icon {font-style:normal;} #opensearch-icon:hover, #closesearch-icon:hover {cursor:pointer} a.CoveoSearchButton {border:none;height:66px} .CoveoSearchbox {background:rgb(255,255,255); height:66px} .CoveoSearchbox .magic-box {border:none} .CoveoSearchbox .magic-box .magic-box-input > input {font-family:'Dazzed';font-size:14px;height:66px} .header-searchbox {margin:0;z-index:30;width:0;overflow:hidden;transition:.6s ease-in-out;} .CoveoResultLink {font-family:"Dazzed"} .expand {display:inline-block;min-height:300px} .collapse {display:none;} /* Signin module*/ #signin {width:max-content} .signin-icon:before {content:"\f258";font-family:fsg-icon;font-size:22px;} /*meBox */ #homeLink {margin-left:1px} #articleslink hr, #dashboardlink hr {margin:0} #articleslink .title {padding:0;text-align:center; font-weight:600;} #articleslink p, #dashboardlink p {padding:10px 0 10px 20px;} #articleslink p a, #dashboardlink p a {text-decoration:none; color:#1e1e1e;} #articleslink .draftslink:hover, #dashboardlink p:hover {padding:10px 0 10px 20px;} /*Footer*/ #fsfooter {background-color:rgb(10,30,60);} #fsfooter .row:nth-child(2) {background-color:rgb(210,220,230);} footer h3, footer a {text-decoration:none; color:rgb(255,255,255)} .col.brandcolumn p {text-decoration:none; color:rgb(210, 220, 230)} .footer-secondary .footer-links-wrap .col:nth-child(2) {border-right:1px solid #c4c4c4} .col ul {list-style:none;} .col:nth-child(2) ul {padding:0;} .col ul li {padding-bottom:20px;} .footer-link-subtitle {max-width:95%} .row.footer-links-wrap:nth-of-type(1) .col.footer-links h3 {font-size:16px} row.footer-links-wrap .col.footer-links ul {padding:0 0 15px 0;margin-left:0} .footer-primary a:hover {color:rgba(255,255,255,.6)} .footer-secondary a {color:rgb(10,30,60)} .footer-secondary a:hover {color:rgb(10,30,355)} .row.footer-links-wrap:nth-of-type(3) {padding-top:10px} .social-link svg {stroke:#fff; margin:0 9px} .social-link svg path {fill:#fff;} .social-link.facebook:hover svg,.social-link.youtube:hover svg,.social-link.twitter:hover svg, .social-link.linkedin:hover svg, .social-link.instagram:hover svg {stroke:rgba(255,255,255,0.6)!important;} .social-link.facebook:hover svg path,.social-link.youtube:hover svg path,.social-link.twitter:hover svg path, .social-link.linkedin:hover svg path, .social-link.instagram:hover svg path {fill:rgba(255,255,255,0.6)!important;} /* Newsletter modal*/ .subscribe-newsletter {background-color:unset;border:1px solid rgb(255,255,255);color:rgb(255,255,255);padding:16px;border-radius:25px;margin:20px 0 0 0;font-family:'Dazzed';} .subscribe-newsletter:hover {cursor:pointer;background-color:#ebebeb;border-color:#ebebeb;color:#212121;} .newsletter-modal {visibility:hidden;position:fixed; z-index:1001;padding-top:60px;left:0;top:0;} .newsletter-modal .newsletter-container {position:fixed; margin:auto;left:50%;top:-50%;background:rgb(255,255,255);padding:10px;z-index:200;transform:translate(-50%, -50%);min-height:400px; color:black;display:flex;flex-direction:column;transition:.3s ease-in-out} .newsletter-modal .newsletter-container .close {align-self:flex-end} .newsletter-modal .newsletter-container .close::before {content:"\f133";font-family:fsg-icon-thin !important;line-height:1;font-size:38px;color:#cecece;} .newsletter-modal .newsletter-container .close:hover::before {cursor:pointer;color:black} .newsletter-modal.display {visibility:visible;background-color:rgba(0,0,0,0.4);width:100%; height:100%;} .newsletter-modal.display .newsletter-container {top:35%} @media screen and (max-width:991px){ /* general */ header {margin:0} header .row:nth-child(1) {height:64px} .Header-logo img {width:130px;height: 66px; padding: 0 0 0 16px;} .bottom-header {display:none;height:max-content;border-top:1px solid rgb(222,222,222);padding-top:15px;background-color: rgb(10,30,60);border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .bottom-header.display, .header-right.display, #titleBar.display {display:block;width:100%} .open, .visible-sm {display:block} .visible-md {display:none} p.sitenav, .sitenav a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown, #helpForums a, #supportArticles a {color: rgb(250,245,245);} /*top header*/ .Hamburger-border {position:absolute; right:60px; border-left:1px solid rgb(222,222,222); height:64px; width:50px; top:0; z-index:20; border-right:1px solid rgb(222,222,222); padding-right:10px;} .Hamburger {display:block;position:absolute; top:8px; left:calc(100% - 52px); z-index:20;-webkit-box-align:center; -webkit-box-pack:center;-webkit-user-select:none; align-items:center; background:transparent; border:none; border-radius:0;cursor:pointer;justify-content:center; outline:none;transition:.35s;} .Hamburger-menuXcross {height:25px; padding:0; width:26px;} .Hamburger-menuLines {-o-transition:.35s;-webkit-transition:.35s; background-color:rgb(10,30,60);border-radius:2px; display:inline-block; height:2px; position:relative; transition:.35s; width:26px;} .Hamburger-menuLines::before {top:6px; } .Hamburger-menuLines::after {top:-6px;} .Hamburger-menuLines::after, .Hamburger-menuLines::before {-ms-transform-origin:5.5px center;-o-transition:.35s;-webkit-transform-origin:5.5px center;-webkit-transition:.35s;background-color:rgb(10,30,60);border-radius:2px; content:""; display:inline-block; height:2px;left:0;position:absolute;transform-origin:5.5px center;transition:.35s;width:26px;} .sr-only {position:absolute !important;width:1px !important;height:1px !important;padding:0 !important;margin:-1px !important;overflow:hidden !important;clip:rect(0,0,0,0) !important;border:0 !important;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-webkit-transform:rotate(45deg); transform:rotate(45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after {-webkit-transform:rotate(-45deg);transform:rotate(-45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after, .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-ms-transform-origin:50% 50%;-webkit-transform-origin:50% 50%;left:0;top:0;transform-origin:50% 50%;width:26px;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines {background:transparent;} .isToggled .Hamburger-menuLines {-webkit-transform:scaleX(1);transform:scaleX(1);} .sitenav {padding-left:18px;font-weight:600;color:rgb(10,30,60)} .sitenav:nth-of-type(2), .sitenav:nth-of-type(3) {border-top: 1px solid rgba(250, 245, 245, 0.4);padding-top:15px} .sitenav a {text-decoration:none;} .sitenav a:hover {color:#0014a0} /*header search (Coveo) */ .header-top-links {display:none} .header-coveosearch {position:absolute;margin:auto;height:66px;width:100%} .header-searchcontainer {line-height:66px;text-align:right; padding-right:15px;} .header-searchbox {position:absolute;margin:0;z-index:30;width:0;right:60px;top:0;} .header-searchbox.expand{width:calc(100% - 62px)} .CoveoSearchInterface {margin-top:-3px} .CoveoSearchInterface .CoveoSearchbox {margin-top:0;max-width:100%;margin-right:0} .CoveoSearchButton::before {margin-top:6px} #kbsearch, .CoveoSearchInterface .CoveoSearchbox, .CoveoSearchButton.coveo-accessible-button, .magic-box-input, .magic-box-underlay, .magic-box-input > input {height:66px} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon::before {line-height:66px} .CoveoSearchbox .magic-box .magic-box-input > input {padding:8px 0 0 16px} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:100%!important;max-width:100%!important} .coveo-preview-container {display:none} /* bottom header */ #helpForums, #supportArticles {margin:0 0 15px -30px} #helpForums.display, #supportArticles.display {display:flex; margin-top:15px} #helpForums, #supportArticles, .header-right {display:none; position:relative;padding:0;} #helpForums a, #supportArticles a, .languages ul.second-level li {cursor:pointer;} #helpForums a, #supportArticles a {width:max-content} #userguidesLink, #supportLink {border-top:1px solid rgb(222,222,222);} .dropdowns {display:flex;flex-direction:column;padding:0; margin-bottom:0} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown {padding:10px 20px;} .dropdowns, .forums-list {display:flex;flex-direction:column} .forums-list {width:100%;} .englishforum, .finnishforum {text-align:left;} li.englishforum ul, li.finnishforum ul {padding:10px 15px} li.englishforum ul li, li.finnishforum ul li {padding:6px 0} .dropdowns {list-style:none;padding:5px 0 10px 25px;text-align:left;} .helpforums-dropdown .displaydropdown:after, .supportarticles-dropdown .displaydropdown:after {content:"\f1f5";font-family:fsg-icon;font-size:26px;position:absolute;margin-top:-8px;padding-left:5px;} .helpforums-dropdown .displaydropdown.open:after, .supportarticles-dropdown .displaydropdown.open:after {content:"\f131";} .supportarticles-list {display:flex;flex-direction:row; padding:0} #supportArticles .languages-list {width:inherit} .languages-list, .languages-list ul, .kbs-list, .kbs-list ul {padding-left:0;} .languages-list > li {padding:5px 0 20px 20px;} .languages-list li ul li, .kbs li {padding:5px 0 5px 15px;} .languages ul.second-level li:hover, .activelanguage {background-color: rgba(250, 245, 245, 0.4);} .languages ul.second-level li.activelanguage:after, .languages li:hover::after{content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-8px} .languages {border-right:3px solid #fff;} .languages p, .kbs p {padding-left:15px; font-weight:600} .kbs {padding:4px 0 0 10px} /* signin module */ .header-right {z-index:100;background-color:rgb(250,245,245);padding:15px 0;border-top:1px solid rgb(222,222,222);} #signin {display:flex;margin:auto;} .signin-icon:before, #signin a {color:rgb(10,30,60)} #loginLink, #registerLink {padding:0 10px} #loginLink, #registerLink, .Bullet {margin:auto} /* footer */ footer h3, footer a, .col.brandcolumn p, .col.brandcolumn button {text-decoration: none; color: rgb(255,255,255); font-size: 1rem;} .col, .col.brandcolumn, .col.linkscolumn {display:block; width:100%; padding:0} footer .container {flex-direction:column; margin:auto;padding-top:20px} footer .row:nth-of-type(2).footer-links-wrap .col.footer-links:last-of-type {border-bottom:none} a.dropdown-1-title, a.dropdown-2-title, a.dropdown-3-title {color:#8a8a8a; font-style:italic;} .header-bottom-link:focus::after, .header-bottom-link:hover .smdropdown::after,.smdropdown::after,.depth-1-url::after,.depth-2-url::after {content:"\f1f5";font-family:fsg-icon;font-size:26px;color:rgb(10,30,60);position:absolute} .footer-link-title {width:100%} .col.brandcolumn {text-align:center;} .col.brandcolumn p {max-width:80%;margin:auto;padding:20px 0;font-size:16px} .footer-logo {max-width:180px;padding:20px 0} footer .row.footer-links-wrap:nth-of-type(3) {border-bottom:none} footer .row.footer-links-wrap .col.footer-links, footer .row.footer-links-wrap .col.footer-links:last-of-type {text-align:center;padding:0 0 5px 0} footer .row.footer-links-wrap .col.footer-links ul {padding:0} footer .row.footer-links-wrap .col.footer-links .footerdropdown::hover {cursor:pointer!important} .footer-secondary .col {width:100%;display:flex;flex-direction:column} .footer-secondary.footer-links-wrap .col.footer-links ul {display:block} .footer-secondary.footer-links-wrap .social-icons-wrap {text-align:center;margin:25px auto 10px auto} .footer-secondary ul li {display:block;padding:0 10px} .footer-secondary a {font-weight:600} .col.linkscolumn {display:flex;flex-direction:column} .col.linkscolumn .social-icons-wrap {padding:20px} .social-icons-wrap {display:flex;justify-content:center; margin-bottom:20px} .social-icons-wrap a {padding:10px 0 0 0;} .visible-sm.social-icons-wrap {text-align:center;padding:15px 0} .visible-sm.fs_cybersecurity_svg {display:flex; margin:40px auto;width:176px} .visible-sm.companyname {padding:10px 0 30px 0;} .visible-sm.companyname a {font-weight:500} .footer-cybersecurity-logo {border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .fs_cybersecurity_svg {max-width:150px; margin-bottom:40px} /* Newsletter modal*/ .subscribe-newsletter {margin:40px auto 0 auto;font-size:16px} .newsletter-modal .newsletter-container {min-width:300px; max-width:800px;} .newsletter-modal .newsletter-container {text-align:center;} .newsletter-modal .newsletter-container iframe {height:500px;border:none} } @media screen and (max-width:991px) and (orientation:landscape){ .kbs-list {width:100%}; } @media screen and (min-width:992px){ /* general */ header .container, footer .container {max-width:1152px} header {position:relative;display:flex;flex-direction:column;z-index:10} header .row:nth-child(1) {height: 75px;} header .row:nth-child(2) {height: 85px;} #titleBar.display {display:flex;z-index:100;box-shadow:0 3px 5px rgba(0,0,0,0.1)} .Hamburger, .dropdownnavi .top-header-link, #userguidesLink, #supportLink, .smdropdown-alt, .visible-sm {display:none;} #helpForums a, #supportArticles a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {color:rgb(250,245,245)} .header-top-link:not(.active):hover, .searchboxtoggle:hover, #helpForums a:hover, #supportArticles a:hover, .footer-primary a:hover, .footer-secondary a:hover, #loginLink a:hover, #registerLink a:hover {color: rgb(140, 185, 255);} .visible-md {display:block} header .sticky.row:nth-child(2) {height:78px} .sticky {position: fixed;top: 0; width: 100%;z-index: 100;} .sticky ul.dropdowns {margin-top:-18px;} /* top header */ .Header-logo {display:grid;padding:0 16px;align-items:center;} .Header-logo img {width:130px;} .header-top-links {display:flex;margin-left:auto;padding-top:5px;} .header-top-link {color:rgb(10,30,60);height:100%;font-weight:600;font-size:1rem;line-height:70px;padding:0 15px;} .header-top-link.active:after, .header-top-link:hover::after {top: -16px; content: ""; display: block; height: 2px; left: -14px; margin: auto; position: relative; width: calc(100% + 35px);} /* header search (Coveo) */ .header-searchcontainer {display:flex;height:100%;width:50px;line-height:66px;margin-left:10px;} .header-coveosearch {padding-top:5px;} .header-searchbox {height:66px;position:absolute;right:66px;} .header-searchbox.expand {width:700px; min-height:400px; transition:.5s ease-in-out;} #opensearch-icon:hover::before, #closesearch-icon:hover::before, .coveo-search-button-svg:hover {color:#1476ff;} .CoveoSearchButton:hover .coveo-magnifier-circle-svg {fill:#1476ff} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon {line-height:66px!important} a#searchboxtoggle[data-toggle="collapse"] #displaysearch::before {font-size:22px} .searchboxtoggle:hover {cursor:pointer} .searchboxtoggle:hover::after {top:-10px;content:"";display:block;height:5px;left:-15px;margin:auto;position:relative; width:calc(100% + 35px);} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:30%!important;max-width:30%!important} .coveo-preview-container {display:block} /* bottom header */ #fsheader .row:nth-child(2) {background-color:rgb(10,30,60); box-shadow:rgb(0 13 0) 0px 2px 3px 0px;} .bottom-header {display:flex; justify-content:space-between; align-content:flex-end;padding:0 10px;} .bottom-header .dropdowns {margin-left:5px} .bottom-header a {color:rgb(255,255,255)} #supportArticles {height:440px} #helpForums, #supportArticles {display:none;margin-left:-25px} #helpForums.display, #supportArticles.display {display:flex;} a.displaydropdown {display: block; height: unset; line-height: 70px; padding-top: 12px; font-size: 1rem;} ul.dropdowns, ul.dropdowns li {height:100%;margin:0; padding:0; align-self:center} ul.dropdowns li.supportarticles-dropdown {margin-left:35px} .forums-list, .supportarticles-list {box-shadow:0 3px 5px rgba(0,0,0,0.5);background-color: rgb(10,30,60);width:max-content;} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {padding: 10px 0 5px 10px;} .fsHome .languages .second-level li, .fsHome .kbs .second-level li {padding: 10px 0 5px 20px;} .englishforum {min-width:240px; border-right:1px solid rgba(250, 245, 245, 0.2)} .finnishforum {min-width:260px;} li.englishforum > a {padding:0;margin:25px 0 15px 15px} li.finnishforum > a {padding:0;margin:25px 0 15px 20px} .englishforum ul, .finnishforum ul {padding-left:0} .englishforum ul li.second-level {padding:0 15px 15px 5px} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {display:block;width:100%;padding:10px 0 5px 10px} .finnishforum ul li.second-level {padding:10px 15px 15px 10px} .helpforums-dropdown .displaydropdown:before, .supportarticles-dropdown .displaydropdown:before {content:"\f1f5";font-family:fsg-icon;font-size:26px;float:right;padding-left:5px;} .languages li.activelanguage:after, .languages li:hover::after {content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-10px} .helpforums-dropdown.active:after, .supportarticles-dropdown.active:after, .dropdowns > li:hover::after {top:-5px;content:"";display:block;height:5px;left:-25px;margin:auto;position:relative; width:calc(100% + 35px);} .helpforums-dropdown:hover #helpForums, .helpforums-dropdown a:hover #helpForums, .supportarticles-dropdown:hover #supportArticles, .kbs-list:hover {display:flex;} .supportarticles-list, .languages-list, .languages .second-level, .kbs-list, .kbs .second-level {padding-left:0} .kbs-list {border-left:1px solid rgba(71, 71, 71, 0.5); min-width:380px} .languages-list {min-width:220px; padding:0} .languages {padding-bottom:25px} .languages p, .kbs p {padding:10px 0 0 20px; font-weight:700} .languages .second-level li, .kbs .second-level li {padding:5px 0 5px 20px} .languages li {padding-bottom:5px} .languages ul.second-level li:hover, .activelanguage {background-color:rgba(250, 245, 245, 0.4);cursor:pointer} /* signin module */ .header-right, #signin {display:flex;line-height:66px;} #signin {line-height:90px} #signin.sticky {line-height:80px;position:relative;} #signin .header-bottom-link {width:max-width;padding:0 15px} .signin-icon:before, #signin .Bullet {color:rgb(255,255,255);} #loginLink a:hover::after, #registerLink a:hover::after {top:-5px;content:"";display:block;height:5px;width:100%; margin:auto;position:relative;} /* Footer */ .footer-logo {margin:20px 0;max-width:180px} footer .row.footer-secondary.footer-links-wrap:nth-of-type(2) .col.footer-links h3 {display:inline-block;width:30%} footer a, .col.brandcolumn p {font-size:1rem} footer h3 a {font-size:1.125rem} .col {padding: 15px 0 15px 30px;} .col.brandcolumn {width:30%;padding-top:30px;} .col.brandcolumn p {max-width:90%;} .col.brandcolumn .social-icons-wrap {margin-top:30px} .col.brandcolumn button:hover {color:rgb(10,30,60);} .col.linkscolumn {width:75%;display:flex;flex-direction:row} .col.linkscolumn .col.footer-links{width:25%} .col.linkscolumn footer-cybersecurity-logo {width:40%} .fs_cybersecurity_svg {width:100%; max-width:176px; margin-top:10px} .footer-secondary .col {width:100%;display:flex;flex-direction:row} .footer-secondary .col ul {padding:0} .footer-secondary .col ul li {display:inline-block;padding:15px 20px 0 0} .footer-secondary .col ul li:nth-of-type(4) {border-left:1px solid #8a8a8a;border-right:1px solid #8a8a8a} .companyname {padding-top:30px; width:25%} #profile-menu {position:absolute; z-index:100; background:rgb(255,255,255); text-align:left; width:260px; margin:0 0 0 -230px; border:1px solid #c4c4c4; border-radius:5px; box-shadow:0 4px 4px rgba(0,0,0,.1);} /* Newsletter modal*/ .newsletter-modal .newsletter-container {min-width:900px; max-width:1300px;} .newsletter-modal .newsletter-container iframe {height:300px;border:none} } @media screen and (max-width:1200px){ header .container, footer .container {max-width:1200px;} .social-link svg {margin:0 3px} } @media screen and (min-width:1201px){ .col {padding:15px} }

Community

Help Forums
- English Forum
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- Finnish Forum (Tukifoorumi)
  - Tuotteet Kotiin
Support Articles

Support

Common Topics for Home Products

My F-Secure account creation is incomplete and my account in a limbo state.

Issue:

Customer has purchased via F-Secure.com and has attempted account creation which has failed. Account is incomplete.

Resolution:

In some cases the account goes in to a limbo state where the account creation is incomplete. Try the following steps:

1. Open the order confirmation email
2. Click on the Create My F-Secure Account link from the order confirmation
3. Select Do you already have an account? Log in.
4. Enter the same email address and password that you used during the initial (failed) registration.
5. If the above fails, click on Forgot Password?
6. Enter your email address and click the link in your inbox
7. Account registration should be completed afterward

If this does not activate as normal you can try the above steps in a browser with private/incognito mode.

Article no: 000001078