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How do I renew my F-Secure SAFE or TOTAL subscription? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="23" data-article="000001011" data-id="issue">Issue:</h3> <p><i>This article is applicable for the following products: F-Secure SAFE, F-Secure TOTAL</i><br><br>How to renew my F-Secure SAFE or TOTAL subscription via My F-Secure.</p> <h3 data-id="resolution">Resolution:</h3> <p><b>This is how you renew F-Secure SAFE directly from your account:</b><br></p><ol><li>Log in to <a rel="nofollow" href="https://my.f-secure.com/login">My F-Secure</a>.</li></ol><ul><li>Note: if your account has more users, please make you sure to log in with the main user e-mail address</li></ul><ol start="2"><li>Click <b>Renew now</b>. <ul><li>Note: if you don't have any option to renew, it may be that the expiration date is still too far away.</li></ul></li><li>On the <b>Your cart</b> page, select: <ul><li>The license period;</li><li>The number of devices;</li><li>If you'd like to opt for automatic renewal in the future.</li></ul></li><li>Click <b>Checkout</b>.</li><li>On the <b>Order Information</b> page, fill in the following (if not pre-filled): <ul><li>Your personal information;</li><li>Tick the box if you are a business;</li><li>ZIP/Postal code</li><li>Select your preferred payment method and fill in the necessary details.</li></ul></li><li>Click <b>Buy now</b>.</li><li>On the <b>Confirm order</b> page, check your details and click <b>Buy now</b>.</li><li>On the Done page, take note of your order reference number for future reference.</li><li>Click <b>Back to My F-Secure</b>.</li></ol> Once your payment is received, a confirmation email is sent to you. Your subscription is now renewed.<br><br>Please note that if you have trouble in going through with the payment directly after renewing, a separate payment e-mail has also been sent to your e-mail. In that e-mail you can find a payment button, via you can pay the renewal and also change the payment method if you want to.<br><br><b>If you have bought F-Secure SAFE/TOTAL from another store</b>, and you have received a license code, then do the following to renew with that license code: <ol><li>Log in to <a rel="nofollow" href="https://my.f-secure.com/login">My F-Secure</a>.</li><li>Click on <b>Subscription</b></li><li>Under <b>Manage your subscriptions</b>, click the dropdown "<b>I want to...</b>"</li><li>Click <b>Redeem Subscription Code</b></li><li>Insert your F-Secure SAFE/TOTAL license code there (with capital letters and the hyphens)</li><li>Click on <b>Continue</b></li><li>Confirm the renewal.</li></ol><p>Article no: 000001011</p> </article> </main>
