Issue:
When I login to My F-Secure account, it does not let renew. There is only ''waiting for confirmation of payment'' message.
Resolution:
This usually means that the system is awaiting for pending payment (has not received payment from you).
Do the following:
- Check your email for the order confirmation from F-Secure.
- Proceed to make payment via the link on the order confirmation email.
Contact F-Secure support if the issue is not resolved.
Article no: 000001375
