How should F-Secure customers with a Suomi24.fi email address prepare for the Suomi24 platform change - F-Secure Community
<main> <article class="userContent"> <h3 data-version="2" data-article="000018225">Issue:</h3> <p>On 10.1.2020 the Finnish email service Suomi24.fi will be moved to a new platform, and will become a paid service after three months. What should F-Secure users who do not wish to continue with Suomi24.fi do?<br><br> </p> <h3>Resolution:</h3> <p>If you have a suomi24.fi-email address that you are using for your My F-Secure account, and you do not intend to start using the new service offered by Suomi24, you will need to change the email address used by your My F-Secure account before the old email service is terminated to avoid future login issues.<br><br>If you have F-Secure SAFE or F-Secure TOTAL, you need to change your login email address to your My F-Secure account:<br></p><ol><li>Log in to My F-Secure: <a rel="nofollow" href="https://my.f-secure.com/login">https://my.f-secure.com/login</a></li><li>In the top right corner, hover the cursor over your name and choose <b>Account Settings</b></li><li>On the Account Settings page, fill in your new email address and click <b>Save</b></li></ol> Now your login email address is your new valid email address. <br><br>If you have bought F-Secure FREEDOME or F-Secure Internet Security through the F-Secure homepage, you will have received an order confirmation email from Cleverbridge that includes your latest subscription code. We recommend to either save the code in a safe place or forward the order confirmation email to another email box. <p>Article no: 000018225</p> </article> </main>
