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How do I get a refund for my F-Secure product purchase? - F-Secure Community
<main> <article class="userContent"> <p> </p>How do I get a refund for my F-Secure product purchase? <p>If you've purchased an F-Secure product from F-Secure official eCommerce partners (Cleverbridge and Digital River only), you are eligible for a 30-day money back guarantee, starting from the day your order was received. </p> <p>F-Secure products purchased through third party (e.g. resellers, retailers, vendors, services, etc.) such as Apple AppStore or Google Play Store, are not eligible for this 30-day money back guarantee from F-Secure. You may contact the third party and check if they have their own refund policy. </p> <div>To initiate a refund with F-Secure, contact <a rel="nofollow" href="https://www.f-secure.com/en/home/support">F-Secure support</a>.We encourage you to prepare the following: <ul><li>The order number that you received from F-Secure (Cleverbridge) </li> <li>Email address you used to make the purchase </li> </ul></div> <br> </article> </main>