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What can I do when the product shows the virus definitions are old or out of date? - F-Secure Community
<main> <article class="userContent"> <p> </p>What can I do when the product shows the virus definitions are old or out of date? <p>Updates are considered old after seven days. You should always try to keep your virus definition database up-to-date as viruses can change very quickly, and F-Secure may release several updates per day. </p> <p>If this is the first time the computer has been turned on in the last seven days, for example after a holiday, the entire update package will be automatically downloaded and installed within 30 minutes. </p> <p>If the product still indicates that the virus definitions are out of date, try the following: </p> <p><strong>Note:</strong> Ensure that your product subscription or license is still valid. </p> <ol><li> Check that your internet connection is setup properly and that it works. You need an active internet connection to receive updates. </li> <li> Right-click the product icon in the system tray, and select <strong>Check for updates</strong>. </li> <li> Check that the Windows date and time are correct. Incorrect settings can cause the product to report that your virus definitions are out of date. </li> <li> Make sure that you have enough disk space on your computer. </li> <li> Download and run the <a rel="nofollow" href="https://www.f-secure.com/en/web/home_global/support-tools">fsaua-reset tool</a>. This resets the F-Secure Automatic Update Agent (fsaua). </li> <li> If the above actions do not help, we recommend that you first uninstall the product and then reinstall it. </li> <li> Finally, after reinstalling, if the product still shows that the virus definitions are old, contact <a rel="nofollow" href="https://www.f-secure.com/en/web/home_global/support">F-Secure support</a>. </li> </ol> </article> </main>