Thank you for highlighting about your issue with us. You can provide further details about your issue so that we can assist you here or also get in touch with our support team via chat or call. However, if you still wish to proceed with the refund, please get in touch with our support team as mentioned above via chat/call. I can see the frustation since the product is not working, but we are here to help you.
Kindly get in touch with our Support team via chat or call as mentioned above to proceed with your refund.
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