Subscription Expired, when Not Expired

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Subscription Expired, when Not Expired

Hi, I still have about 6 months on my paid subscription and have only used it with this computer. The thing is, it looks like it forcefully updated itself and does not remember the code. I reentered the code from my email and it says it's the 'maximum number of devices' although it's only to be used with one. Help?

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure

Re: Subscription Expired, when Not Expired

Hi computer,

 

Welcome to our community!

 

Please try to uninstall the current Freedome and reinstall it back using the latest version since it will give you an option to transfer the key and allow you proceed with the installation using your current Freedome code.

 

Thanks.

 

Best Regards

-Chameni

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1 REPLY 1
F-Secure

Re: Subscription Expired, when Not Expired

Hi computer,

 

Welcome to our community!

 

Please try to uninstall the current Freedome and reinstall it back using the latest version since it will give you an option to transfer the key and allow you proceed with the installation using your current Freedome code.

 

Thanks.

 

Best Regards

-Chameni

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know