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Problems with wireless extender (Windows 10)

Novice

Problems with wireless extender (Windows 10)

Hello, my Win 10 has trouble using Freedome when connected to wlan provided by Asus RP-AC68U wireless extender.

 

I have two kinds of problems:

- My PC connects to the extended wlan but can't establish internet connection. Running diagnostics program indentifies the problem as no valid ip configuration.

- When the PC happens to succesfully connect to the extended wlan, Freedome often starts repeatedly dropping and restoring the connection, rendering it useless.

 

There are no problems with my iPhone and iPad, nor when my PC is connected to the original, unextended wlan. I've updated all the drivers on the PC, but it hasn't fixed the probem.

 

Thanks in advance!

3 REPLIES 3
Community Manager

Re: Problems with wireless extender (Windows 10)

Hi copyzombie,

 

I am currently checking on your post with our product team for further troubleshooting. I will get back to you once I have any update.

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Community Manager

Re: Problems with wireless extender (Windows 10)

Hi copyzombie,

 

This issue needs further investigation with our support team. Kindly get in touch with them via chat or phone in order to troubleshoot this further.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Problems with wireless extender (Windows 10)

Hi

 

I have the same problem with my AirTies WiFi Extender (Air 4920). Is this issue solved ? How ?

 

Regards

Herve