I suggest you try switching which country it says you are in on the Freedome settings page, then take a look at a webpage such as www.whatismyIP.com which will hopefully tell you that you are in whatever country you picked.
Assuming this works, now change your country back to Italy, and refresh the www.whatismyIP.com page. It should change to Italy.
This will confirm it is working. (If it isn't, contact support)
Now try your streaming service. If it is still blocked, then thewebsite you are trying have blacklisted that IP address as "not really Italy". Bad luck. Try and get another IP address in Italy, and try again.
And if it works? Result!
Ok, so now I know that it's a phone you are talking about rather than a PC. Android or iPhone?
Is the internet working at all, when Fsecure is not running?
When you start Fsecure, does it prompt you to trust the application?
Is there any internet at all when Fsecure is running? On SIM data? On WIFI?
Bad luck then, as sadly the streaming service you are using, Skygo, has realised the Freedome IP isn't really a single person in Italy. This sometimes happens. What probably happened was too many people were connected from that IP, and they will have realised, and blocked it.
There are other websites that allow you to do the same sort of thing, but you'll have to find one based in Italy. Sorry.
What you could do, as a thought, is find an open proxy based in Italy, and connect to that via Freedome so that you are safe, perhaps. You might do best though, to ask a friend back home to let you set up a private proxy so you can watch things by connecting to that.
i am experiencing the same problem
iphon5 with iOS8 + freedome 18.104.22.1688
worked well during trial period
than i purchased it
and now not working
the reason IS NOT what was supposed in the previous posts, but the fact is that when we s3elect "ITALY" as location, the IP that is given is a SWEDISH one (seen useing web pages that show your ip location). of course under this condtions Skygo tell us we are not in italy, "because we are supposed to be in Sweden", wich is not italy... how can we ask F-Secure to fix it?
Just wanted to follow up -- have you managed to figure anything out? Has NKT's suggestion been of any help?
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