I just installed this app on my phone and tablet. On my tablet it is great and I love it, however on my phone (Verizon Samsun Note 2) I cannot get my phone to maintain a data connection at all. I am mostly using this to be able to stream Netflix from other countries. I am in the US. Any ideas of is big red preventing this from happening?
A slower connection is normal while connected to Freedome since the data is redirected to different locations. Can you try to connect Freedome to the US location and test the speed? Then connect to other location, for instance Finland, and test the speed too. This should bring some light into this situation.
Also sometimes there are higher use peaks which may affect the performance. We're actively monitoring the capacity and will add more servers when necessary to improve the service.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions