Freedome code does not work on iPhone

[arvapo]

I purchased a 1 year subscription (for 5 devices) from your website a while back. Trying to use it on iPhone didn't work the first time, even re-installed the app a couple of times but in vain. Latest error message is "could not create VPN connection". Need your help to resolve this issue asap please.

[Chameni]

Hello arvapo,

Regards to this issue, could you please try this and revert back if the issue persist.

Thank you.

[arvapo]

tried this but it did not solve the problem unfortunately. 

[Chameni]

Hi,

We have checked on your opened support ticket with us, please get in touch with our support agent via your support ticket for better investigation about this case.

Thank you.