Previously I had installed F-Secure Freedome on Android phone, and used it successfully. Then several days ago, all of my apps went haywire for an unknown reason.
I had to reset my phone and reinstall all my apps - including Freedome VPN.
I went back to the Google Play Store and reinstalled F-Secure Freedome to Android phone.
Now I am stuck in the 5-day Trial, and whenever I try to login to Activate my Subscription to this device, I receive the following message:
"Well, this is embarrassing... It seems we were unable to contact the Freedome login server.
I'd repeatedly retried this, and this feedback loop has been like this for the last 7 days.
The only other option is to enter a code, which I don't have.
Alternatively, I tried to login on my laptop to add it there, but it just sent me a link only to my phone. Which then redirects me to the Google Play store to install Freedome. But I have already installed it successfully. The problem is not about installation, but about adding my subscription.
Then I tried to login to MyFsecure via the Android phone, and was again redirected to the Google Play store which just repeats the same above. Resulting again in a third feedback loop.
Again, I have already installed it. The problem is not about installation, but about adding my subscription.
Please advise. Thanks.
F-Secure Freedome VPN Android - Version 188.8.131.5215
Android version 4.2.2
I checked your support case and there has been a reply from our support team member. The issue also looks like resolved. Could you please let us know if you are still having this issue?
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support and get answers to your questions