I have a valid license but am asked for an account ID to activate my freedome on one of my five devices. Not sure why i am getting message my subscription needs renewing - logged into my account and have valid licenses for F- Secure Total for 5 items. Not sure what my account ID and not sure why only one of my devices is causing problems when I have a valid license. Any help?
Primarily, your account ID is the same subscription code which you purchased for Freedome (subscription code = account ID for your iOS) but for your case, your My F-Secure login email address is your ID since you already have an existing F-Secure Total subscription.
Kindly check here for more details.
Do not hesitate to contact us if you have further concern.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions