f-secure display issue

Banking protection always display the menu in the top right hand corner.

Comments

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Avisitors,

     

    May I know when using which browser do you see this issue? Does opening in a different browser help with the issue? Could you try to provide a screenshot of the screen which shows the display on the right hand corner?

     

    Which version of the F-Secure product are you using?

  • Avisitors
    Avisitors Posts: 54 Explorer

    F-Secure SAFE 16.3


    Antivirus 14.165 build 102

     

    The issue still appeared while using different browser.

    and I cant remember how to attach a screenshot.

     

     

     

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Avisitors,

     

    When you reply to the post, you can click on 'Photos' and upload your screenshot in the reply.

  • Avisitors
    Avisitors Posts: 54 Explorer
  • Avisitors
    Avisitors Posts: 54 Explorer

    HI LAKSH,

    I HAD ALREADY POST MY SCREENSHOT. YOU CAN SEE THE SCREEN DISPLAY THE BANKING PROTECTION COLUMN IN THE TOP RIGHT HAND CORNER. I TRIED TO REINSTALL THE SYSTEM BUT THE ISSUE STILL HAPPENED.

  • Laksh
    Laksh Posts: 4,224 Former F-Secure Employee

    Hi Avisitors,

     

    Upon further checking regarding your query, please let us know the answers to the below questions:

     

    Is it a 4K monitor in which you see this issue? If yes, do you have scaling in use?

    If scaling is in use, does the issue still occur if you do not use scaling?

     

     

  • Avisitors
    Avisitors Posts: 54 Explorer

    Yes my laptop has a 4k screen. I am using recommended resolution now, If I change it,it may getting blurry.

  • Avisitors
    Avisitors Posts: 54 Explorer

    It is in position after I change resolution to 2k. The issue  didn't comes up.

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