The F-Secure Anti-Virus Firewall Daemon service

[Paola]

After installing F-Secure, I noticed the following message in the Event Viewer:

The F-Secure Anti-Virus Firewall Daemon service did not shut down properly after receiving a preshutdown control.

Log Name:      System
Source:        Service Control Manager
Date:          1/31/2012 11:57:39 PM
Event ID:      7043
Task Category: None
Level:         Error
Keywords:      Classic
Description:
The F-Secure Anti-Virus Firewall Daemon service did not shut down properly after receiving a preshutdown control.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7043</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-01T04:57:39.798866100Z" />
    <EventRecordID>163621</EventRecordID>
    <Correlation />
    <Execution ProcessID="616" ThreadID="5592" />
    <Channel>System</Channel>
    <Computer>X-Treme</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">F-Secure Anti-Virus Firewall Daemon</Data>
  </EventData>
</Event>

I was told to "disable" my Windows Firewall in Services. I did that, but it's been a few days, and the message still shows up in Event Viewer. Is it something I should try to fix or can I ignore it? Thanks for your time.

[Hexo]

Yeah, F-Secure know this "error" already and a fix will come soon.

This error is the reason, that the shutdowntime of a pc will take more time than usual.

Greetz

[Stephan]

Hello Paola,

We are planning to release an update solving this issue (Internet Security 2012) during the next week.

Best regards,

Stephan

[pusaqall]

Good thing that this type of problem will be fixed on the next update.

[biggo20]

my virus definitions are 26 days old. while my key is valid to 10/2/2013

contact me @ / xxxxxxxxxxxx@XXXXXX.com

EDIT:Removed PII

[Hexo · Accepted solution]

The FW Servicebug is solved with the 

"Internet Security 2012 Service Release 1"

http://community.f-secure.com/t5/Protection/Internet-Security-2012-Service-Release-1/td-p/8251

To get the update:

The simplest way is to wait until you will get the update over the "update" Service or deinstall F-Secure and make a fresh installation with the Network installer.

Greetz

[MJ-perComp]

Hi,

Please remove your email-address from the post ASAP.

Then follow the FAQ:

http://www.f-secure.com/en/web/home_global/support/article/kba/15473/s/is.1586/t/is.1586.1594/p/1

BR