Spotnet blocked by internet security 2013

Scholar

Re: Spotnet blocked by internet security 2013

Hello,

 

I have F-secure Internet security 2012

I also can't open spots in nzbspots.

When i use fshoster32.exe -StopPlugin -plugin:NID the problem is gone.

I think, this is not a 2013 isue.

I was on holiday for a week and before this week I don't have any problem.

Today I saw this problem.

F-Secure Security Panel 1.62 build 366


CCF Agent 1.62 build 280
CCF CUIF 10.01 build 33962
CCF DAAS2 1.10 build 299
CCF Automatic Update Agent 1.05 build 1020
CCF Upstream 2.00 build 107
CCF Diagnostics 8.00 build 17952
CCF Scanning 1.06 build 137.5589
CCF Network 1.02 build 115
CCF Reputation 1.0 build 25.1756

Scholar

Re: Spotnet blocked by internet security 2013

Hello,

 

same here, the command prompt workaround shutting down the NID plugin works, although I don't have a clue what it actually does (am I still protected without the NID plugin?).

 

In xs4all.general I found the following workaround (which doens't work on my pc):

Ctrl+Shift+Esc

tab Services

rightclick on fshoster

choose "Stop Service"

(restart when finished with Spotgrit of Spotnet)

 

I'm not sure about which version I use (I use auto update), but the build infoprmation says:

F-Secure Security Panel 1.62 build 366

CCF Agent 1.62 build 280 CCF CUIF 10.01 build 33962 CCF DAAS2 1.10 build 299 CCF Automatic Update Agent 1.05 build 1020 CCF Upstream 2.00 build 107 CCF Diagnostics 8.00 build 17952 CCF Scanning 1.06 build 137.5589 CCF Network 1.02 build 115 CCF Reputation 1.0 build 25.1756

 

 

Highlighted
F-Secure Product Expert

Re: Spotnet blocked by internet security 2013

Hi All,

We are investigating this issue and we would need your helps on this. For those who encountered this issue, please do the following steps.

1. Run "fshoster32.exe -StopPlugin -plugin:NID" in elevated Command Prompt and test does the program work?
2. Create a Service Request by sending an e-mail to our Technical Support with the informations below:
   - Your F-Secure program version. (F-Secure Internet Security 2013/Operator version, e.g. XS4ALL & etc.)
   - Your subscription key.
   - FSDIAG.
   - Test result from step 1.
3. PM me the SR-ID received from the auto-reply mail sent in step 2.

Note: Step 1 provided is not a workaround but a test to help us in troubleshooting.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Spotnet blocked by internet security 2013

Hello Jayson,

 

Im sending the requested info at this moment. Will send the SR-ID when recieved.

 

Regards,

Jeroen

Scholar

Re: Spotnet blocked by internet security 2013

Number: 1-536168665

Created: 2012-11-19 09:48:50 PM

Subject: Spotnet blocked by internet security

 

 

F-Secure Product Expert

Re: Spotnet blocked by internet security 2013

Hi All,

Our R&D has identified the issue and is currently working on the fix. Spotnet should working fine after Network Interceptor is disabled and the subsequent downloading shall be working even the Network Interceptor is re-enabled after this, until Spotnet is restarted. The steps below is temporary workaround until the fix is ready.

1. Open Command Prompt in elevated mode. (In Windows 7 & Vista, right click on Command Prompt and select "Run as administrator")
2. Type:
   cd C:\Program Files (x86)\F-Secure (64-bits OS)
   cd C:\Program Files\F-Secure (32-bits OS)
3. Run the command:
   fshoster32.exe -StopPlugin -plugin:NID
4. Once downloading in spotnet is working fine, run the command:
   fshoster32.exe -StartPlugin -plugin:NID

NOTE: DO NOT leave Network Interceptor disabled.

I do not have the ETA for the fix at the moment but I will update to this post once I got it.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Spotnet blocked by internet security 2013

Hello Jayson,

 

I don't use spotnet, but I use Spotgrit instead. When I have restarted the NID plugin, the problem is back: I can't open articles. (downloading the list of articles is no problem, but opening the articles doesn't work).

 

Regards,

 

Jeroen

Scholar

Re: Spotnet blocked by internet security 2013

Jeroen,  By activating the plugin the problem will also occur again. The download-section works fine while activated.

 

In dutch:

Jeroen, met het activeren van de plug-in zet je het weer op slot! Spotgrit of Spotnet maakt niet uit.
Het downloaden gaat dan wel normaal door.

Scholar

Re: Spotnet blocked by internet security 2013

Jayson,

 

thanx for the explanation., I'll keep the NID pluging shutdown while I browse the articles in Spotgrit.  Downloading was working fine with me, as I'm using another system for the downloads. (SaBNZB on a NAS). On the F-Secure protected system I only use X-News to view and post messages in alt.binaries.tallships which works fine.

 

Regards,

 

Jeroen

Scholar

Re: Spotnet blocked by internet security 2013

In most cases I am not able to stop the plugin anyways...