Re-installation of 2013 F-Secure

Scholar

Re-installation of 2013 F-Secure

Hi, I accidentally uninstalled my 2013 version F-secure but when I run the CD-Rom it gets so far then says 'Installation Failed'. It doesn't even get to the subscription key option.  Tried downloading instead but does the same.  It has 8 months left to run so don't want to pay for new yet...

Help!

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: Re-installation of 2013 F-Secure

Assuming this is the stand alone Internet Security, I would suggest you run the F-Secure Uninstallation Tool to fully remove the previous installation, then start again.  Your subscription key should still work with the latest installer, which you can download from here: http://www.f-secure.com/en/web/home_gb/support/installers.  This should install the latest version of F-Secure, which will be an upgrade from your 2013 version.

3 REPLIES 3
Superuser

Re: Re-installation of 2013 F-Secure

Assuming this is the stand alone Internet Security, I would suggest you run the F-Secure Uninstallation Tool to fully remove the previous installation, then start again.  Your subscription key should still work with the latest installer, which you can download from here: http://www.f-secure.com/en/web/home_gb/support/installers.  This should install the latest version of F-Secure, which will be an upgrade from your 2013 version.

Scholar

Re: Re-installation of 2013 F-Secure

Thank you Simon, your advice totally worked! I can go to bed happy now zzz

Superuser

Re: Re-installation of 2013 F-Secure

Sweet dreams...  Smiley Wink