New to F-Secure

cla
Scholar

New to F-Secure

Hi,

 Just downloaded F-Secure AV trial; the install removed MBAM as "conflicting software"

 

Question: most of AVs (if not all) will have an icon in the taskbar (right lower corner) through whic you can open the setings for your AV; f-Secure icon will just send me to F-Secure website; Is there any way to have an icon in the taskbar which will open F-Secure setings?

 

And why do I need several places on which, if I click i go straight to f -secure website ( taskbar icon, that dubleicon and "?")

 

Thanks,

Claudiu

13 REPLIES 13
F-Secure Product Expert

Re: New to F-Secure

Hi Claudiu,

We have replaced the F-Secure Taskbar icon since 2012 version. You just need to apply a single left click on the icon to open the Launch pad.

 

Kindly refer our KB article for What is Launch pad?

Hope this helps.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: New to F-Secure

I have just installed F-Secure for the first time and for this reason alone I will not be purchasing a license.

 

Uninstalling it right away, this has got to be one of the worst interfaces I have seen

F-Secure Product Expert

Re: New to F-Secure

Hi berryracer,

Thank you for provide us with your valuable feedback. We have had mix feedbacks on the new GUI (Launchpad); Some like it, some doesn't.

 

The F-Secure Launchpad is part of the implementation in F-Secure Service Enabler Applications For Windows which works for better performance and end-user experience.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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cla
Scholar

Re: New to F-Secure

Hi Jayson,

 

This is un unfortunate design, in my opinion; if I run a fullscreen application, I have to close it (1 click) , open F-Secure from screen shortcut (2-nd click) and click on Launchpad /Antivirus (3-rd click); with any other antivirus is enough 1 click on tray icon.

 

And again, why you have so many places to access F-secure website /buy?  one place in on tray icon, another is on launchpad, the third one is on GUI ,"?" (which is supposed to be "Help")???

Rest assured that if a customer is satisfied ,he/she can find the way back to F-secure website.

 

For the time being I will search for something else,with a conventional GUI.

 

Thanks for your assistance!

 

Claudiu

Scholar

Re: New to F-Secure

Just purchased a Kaspersky AntiVirus license due to this. F-Secure lost 1 customer because of their GUI! so sad

Senior Advisor

Re: New to F-Secure

F-Secure is one of the easiest to use according to av-test and av-comparatives.

cla
Scholar

Re: New to F-Secure

Hi Rusli,

 

F-Secure got 5.5 from 6 in AV Test for "Usability" which has nothing to do with being  "one of the easiest to use"Smiley Frustrated

 

see:http://www.av-test.org/no_cache/en/tests/test-reports/?tx_avtestreports_pi1%5Breport_no%5D=121834

 

 

I agree with you,though,that F-Secure has a very simple interface and is easy to navigate.

 

The issue here is that F-Secure has an  awkward way to open the interface. no more, no less.

 

Thanks,

Claudiu

Senior Advisor

Re: New to F-Secure

This kind of way to open interface was my idea back then, for ~2011 version. Or at least I gave feedback to make that
Senior Advisor

Re: New to F-Secure

cla

why you should close an application to use taskbar? Or, maybe you just don't know how to use taskbar, do you?

Usability has much more to do with "one of the easiest to use", usability means easiness of use