Dear Sir, i have a Nokia E-7 and i am using F-secure Anti theft from last year. but now i forgot the security code. My Trusted no. is XXXXXXXXXX and email id is XXXXXXXXX@yahoo.co.in. Pls help me out as i cannot use another sim card in that
I edited your personnal details out.
Kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.
For alternative way to unlock your mobile, refer to the following post:
You are only able to reset your phone with the SMS from the Trusted Number you had created earlier in the Anti-Theft software. If you have not created one, kindly proceed to contact our support in order to reset your Anti-Theft lock code.
I have an e5-00 phone.
Mobile security code is active now and i can not use my phone.
I tried to send #UNLOCK# message to my trusted phone, and a message with instructions was sent to my trusted phone. But then i couldn't solve my problem.
In the message that came to my trusted phone, it mentions some instructions about the solving method. At the end of the message there is a reset code:
From my trusted phone i tried to forward this code to my locked device but nothing happens.
I sent this codes:
1- All of the message with instructions,
2-Only code like this--> #RESET#UGWF/ue+sgPM3..........H4=
3-Only code like this--> UGWF/ue+sgPM3..........H4=
Where is my mistake guys? Is there anyone can help me?
If you have followed the instructions but that doesn't work, you need to contact support:
What kind of message are you receiving? Are they related to F-Secure?
Did you try to follow the instructions provided above?
Please refer to my replies above. We unfortunately cannot help with this type of problem in our community.
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