I have forgot anti theft security code

Scholar

I have forgot anti theft security code

Dear Sir, i have a Nokia E-7 and i am using F-secure Anti theft from last year. but now i forgot the security code. My Trusted no. is XXXXXXXXXX and email id is XXXXXXXXX@yahoo.co.in. Pls help me out as i cannot use another sim card in that

9 REPLIES 9
F-Secure Product Expert
F-Secure Product Expert

Re: I have forgot anti theft security code

Hello Sonal,

 

I edited your personnal details out.

Kindly refer to AniaC's post to contact Support, reset security code cases have to be handled outside of the F-Secure Community.
http://community.f-secure.com/t5/Mobile/Forgot-lost-your-security-code-Read-this/td-p/7439

For alternative way to unlock your mobile, refer to the following post:
http://community.f-secure.com/t5/Protection-Safe/f-secure-mobile-password/m-p/11397#M2688

Thanks.



Best Regards

-Ben

_________________________________

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Scholar

Re: I have forgot anti theft security code

Dear sir,

 

how i can SMS to device for unlock as per ur instruction

Highlighted
Former F-Secure Employee

Re: I have forgot anti theft security code

Hi sonal,

 

You are only able to reset your phone with the SMS from the Trusted Number you had created earlier in the Anti-Theft software. If you have not created one, kindly proceed to contact our support in order to reset your Anti-Theft lock code.

 

Best regards,

Gary

 

 

 

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Novice

Re: I have forgot anti theft security code

I have an e5-00 phone.

Mobile security code is active now and i can not use my phone.

I tried to send #UNLOCK# message to my trusted phone, and a message with instructions was sent to my trusted phone. But then i couldn't solve my problem.

 

In the message that came to my trusted phone, it mentions some instructions about the solving method. At the end of the message there is a reset code:

#RESET#UGWF/ue+sgPM3..........H4=

 

From my trusted phone i tried to forward this code to my locked device but nothing happens.

I sent this codes:

1- All of the message with instructions,

2-Only code like this--> #RESET#UGWF/ue+sgPM3..........H4=

3-Only code like this--> UGWF/ue+sgPM3..........H4=

 

Where is my mistake guys? Is there anyone can help me?

Advocate

Re: I have forgot anti theft security code

If you have followed the instructions but that doesn't work, you need to contact support:

 

http://www.f-secure.com/en/web/home_global/support/contact/request

Scholar

Re: I have forgot anti theft security code

Hello i was using 360 security o i had activited anti theft on ma number. . . N i directly uninstalled be app.. Now i have ported to different operator..n wen i insert dt sim il start recieving messages plz help me out of this
F-Secure Product Expert
F-Secure Product Expert

Re: I have forgot anti theft security code

What kind of message are you receiving? Are they related to F-Secure?

 

Did you try to follow the instructions provided above?



Best Regards

-Ben

_________________________________

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Scholar

Re: I have forgot anti theft security code

unlock your security code
F-Secure Product Expert
F-Secure Product Expert

Re: I have forgot anti theft security code

Hello Kunjan,

 

Please refer to my replies above. We unfortunately cannot help with this type of problem in our community.



Best Regards

-Ben

_________________________________

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