I could find no logs that told me anything useful
Sorry for my ask.
Does your experience about their Safety Scanner tool (msert):
Or your experience monthly Removal Tool (and maybe it is also marked as msert)?
If not about Safety Scanner tool -> maybe it is possible to run it. And then re-check if there is 'msert.log' with some information. Otherwise -> I will re-check it with my system too!
With my experience it was with next view:
-> I downloaded Safety Scanner (msert) from noted URL.
-> launch it.
-> tool detected items.
-> I open "C:\Windows\debug\msert.log"
latest scan was with next view:
-- Extended Scan Results (I choose certain folder for scan also);
-- scan mistakes (resources which are not scanned);
-- then string "Threat detected: Virus: DOS/EICAR_Test_File"
And next view:
containerfile://drive:\folder\malicious-file.exe containerfile://drive:\folder\malicious.com containerfile://drive:\folder\suspicious.txt
further strings with hashes and metadata for items; then some removal strings.
Where "drive:\folder\malicious-file.exe" is path like "C:\folder\malicious-file.exe" (so, destination of detected item).
Maybe with your experience -> such log-file (text-file) also should be with some entries about detected item. And if not -> does item is still detected by scan-process?
I finally got rid of it. I believe it was a remnant of a trojan I had about a month ago and a tech from F Secure helped me kill it, but I think it left a remnant that Microsoft Safety Scanner kept finding and identifying as a serious virus. Malwarebytes helped me with a special program they have that zapped the remainder of the trojan and now I don't get the error. Thank you for the help, I am 73 years old and know little about these things and depend on those of you who know more than I do. Thanks again but I'm okay now, it's gone!
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