I'm afraid I did a big booboo when I set the secure telephone number on my free F-Secure Mobile anti theft installation.
I forgot that the number is displayed and sent with a "+" (plus sign) and country number code. In my case I should have
included " +47" before the number I dial ordinarily when I set the safe number. The problem is that I have lost my safety
code... Yes, I know.. idiotic, but then, who among us have never failed . Is there any way for me to regain control over the
Anti-theft settings on my Nokia N8 (Symbian^3 ?)?
This is an issue we can not solve in our community. However, we might be able to help.
Could you please contact our support?
Feel free to refer to this thread when you open a support ticket.
I have the exact same problem, although i'm pretty sure I remember my code but the software wont recognise it after i changed sim card. I'm back to the original sim card, and its working, but i still cant open the software using my security code. I have tried re-setting it by using my "safe" number, but it wouldnt work, now i can see why. I also forgot to add the country code "+45" to my safe number.
I have tried 3 times now to get in touch with your chat support service, but after 5-10 mins of waiting i get disconnected each time
Can someone please help me?
I found a way to fix this problem without consulting the support service, but I do not feel comfortable posting it for all to see.
Can you send an email adress I can reach you on to email@example.com?
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions