Does F-Secure have ANY customer service?

Community Manager

Re: Does F-Secure have ANY customer service?


@Hönö wrote:

You say "business hours" but you do not (and the page you refer to does not) state which country's business hours the service honors. Please clarify.


Hi Hönö,

 

Apologies, should have been more specific.


I was referring to local business hours, based on your location and language.


E.g. if you are located in the UK, our UK support team is available Monday to Friday 9am to 6pm GMT.

If you are in the US, our team is available Monday to Friday 9am to 6pm, following your local US time zone.


We also have chat services in Finnish, Swedish, German, Italian, French and Japanese, again available in the respective local business hours.

Hope I was able to answer your question.

 

Cheers,
Stephan

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Regular Member

Re: Does F-Secure have ANY customer service?

Yes, thank you, the answer satisfies me. But I still think you could add a little something about the business hours to the caht contact page too.

Highlighted
Community Manager

Re: Does F-Secure have ANY customer service?

Good point, will forward your feedback.


Thanks again!

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