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My F-Secure account says that the F-Secure SENSE router is still "on it's way" despite being ordered some time ago. Why? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000018905">Issue:</h3> <p>My F-Secure account says that the F-Secure SENSE router is still "on it's way" despite being ordered some time ago. Why?</p> <h3>Resolution:</h3> <p>If the router has arrived already, please make sure that you have installed the correct app:<br></p><ul><li><b>F-Secure SENSE Router</b> for the physical router</li><li><b>F-Secure SENSE </b>for the SDK version, a 3rd-party router with SENSE technique</li></ul> If it takes several weeks for the information to be updated in your account, or you have not received your router, please contact <a rel="nofollow" href="https://www.f-secure.com/en/home/support">F-Secure support</a>. <p>Article no: 000018905</p> </article> </main>