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F-Secure SENSE Router for Android app cannot connect to SENSE Router when FREEDOME VPN is on - F-Secure Community
<main> <article class="userContent"> <p> </p>F-Secure SENSE Router for Android app cannot connect to SENSE Router when FREEDOME VPN is on <h3>Symptoms </h3> <p>As soon as you have upgraded your F-Secure SENSE Router for Android app to version 1.0.988, the app can no longer connect to the F-Secure SENSE Router when F-Secure FREEDOME VPN is on. When you turn off FREEDOME VPN, the app can connect to the SENSE Router without issues. </p> <h3>Diagnosis </h3> <p> At present, we are investigating the issue. </p> <h3>Solution </h3> <p>If you run into this issue, add the SENSE Router app to the list of apps which are ignored by FREEDOME VPN: </p> <ol><li> Open the FREEDOME VPN app. </li> <li> Go to <strong>Settings</strong> > <strong>Apps bypassing VPN</strong>. </li> <li> Tick <strong>SENSE Router</strong> to add the app to list of apps which are ignored by FREEDOME VPN. </li> </ol><p>Now F-Secure SENSE Router connects to the internet directly, ignoring FREEDOME's protection features. </p> <p><strong>Tip:</strong> If, instead of FREEDOME VPN, you are using some other mobile VPN client and experience the same type of issue, the solution given in this article may solve the problem. </p> </article> </main>