How do I create a diagnostic file for F-Secure SENSE Router? A diagnostic file is used to identify issues and gather data for support-assisted troubleshooting.
Note: You need to be connected to your SENSE network.
- Open any internet browser.
- Enter one of the following URLs:
http://sense.router/diag.log
http://sense.local/diag.log
http://<your_sense_ip_address>/diag.log
Note: SENSE Router default IP address 192.168.71.1
The diagnostic file is automatically downloaded to your computer. - On the F-Secure SENSE Router log file page that opens, enter the
4-digit PIN code
that appears on your SENSE Router display. - Select Download.
- Retrieve the diagnostic file from your Downloads folder.