@import "https://static.cloud.coveo.com/searchui/v2.10093/4/css/CoveoFullSearch.min.css"; @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Medium.ttf) format("truetype");font-weight:450;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Regular.ttf) format("truetype");font-weight:330;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-SemiBold.ttf) format("truetype");font-weight:600;font-display:swap} @font-face{font-family:Dazzed;src:url(fonts/dazzed/Dazzed-Bold.ttf) format("truetype");font-weight:775;font-display:swap} @font-face{font-family:fsg-icon;font-style:normal;font-weight:400;src:url(fonts/fs-icon/fsg-icon-regular_1.eot);src:url(fonts/fs-icon/fsg-icon-regular_1.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-regular_1.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-regular_1.woff) format("woff"),url(fonts/fs-icon/fsg-icon-regular_1.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-regular_1.svg#fsg-icon-regular) format("svg")} @font-face{font-family:fsg-icon-thin;font-style:normal;font-weight:100;src:url(fonts/fs-icon/fsg-icon-thin.eot);src:url(fonts/fs-icon/fsg-icon-thin.eot?#iefix) format("embedded-opentype"),url(fonts/fs-icon/fsg-icon-thin.woff2) format("woff2"),url(fonts/fs-icon/fsg-icon-thin.woff) format("woff"),url(fonts/fs-icon/fsg-icon-thin.ttf) format("truetype"),url(fonts/fs-icon/fsg-icon-thin.svg#fsg-icon-thin) format("svg")} @font-face{font-family:icomoon;font-style:normal;font-weight:400;src:url(fonts/icomoon/icomoon.eot?elt5n9);src:url(fonts/icomoon/icomoon.eot?elt5n9#iefix) format("embedded-opentype"),url(fonts/icomoon/icomoon.ttf?elt5n9) format("truetype"),url(fonts/icomoon/icomoon.woff?elt5n9) format("woff"),url(fonts/icomoon/icomoon.svg?elt5n9#icomoon) format("svg")} /* General structure for header/footer*/ #fsheader, #fsfooter {font-family:Dazzed;} .row, .container, .top-header, .bottom-header {width:100%; height:100%; margin:auto;} header .container, footer .container, .top-header {display:flex;padding:0;flex-direction:row;justify-content:space-between;} #fsheader .row:nth-child(1) {background-color:rgb(250,245,245)} a {text-decoration:none;color:rgb(10,30,60)} #titleBar, .hide, .restricted, #signin.hide {display:none} /*top header*/ .header-top-link, .header-bottom-link {cursor:pointer;} .header-top-link, .header-bottom-link a {text-decoration:none;} .header-top-link.active::after {width:calc(100% + 30px)} .header-top-link.active::after {background-color:rgb(10,30,60);} /*bottom header (dropdowns) */ #helpForums, #supportArticles {position:absolute;z-index:100;} .dropdowns {padding-left:0} #dropdownnavi {float:left; clear:both; width:100%;} .dropdowns, .forums-list, .supportarticles-list {display:flex} .dropdowns {margin-left:-15px;list-style:none; padding-left:0;} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {text-decoration:none;} #helpForums a, #supportArticles a {text-decoration:none;} #helpForums a:hover, #supportArticles a:hover {color:rgb(10,60,355)} #helpForums ul, #supportArticles ul, .dropdowns {width:100%;list-style:none; text-align:left;} .forums-list, .languages-list {padding-left:10px} .englishforum > ul, .finnishforum > ul {width:100%;} li.englishforum > a, li.finnishforum > a, li.second-level > a {display:block; font-weight:700; padding:3px 0 3px 10px} li.englishforum > a, li.finnishforum > a {padding:25px 0 0 25px;} .englishforum li:hover, .finnishforum li:hover {cursor:pointer;} .languages li {font-style:italic} .kb-lang-title {width:100%;text-align:center;font-weight:600; margin:0} /*Header search (Coveo) */ .header-coveosearch {position:relative} .header-search {display:inline-block;padding:8px 0 0 0;} #kbsearch {display:block;margin:0 0 0 auto; box-sizing:border-box; border:1px solid rgb(255,255,255); font-size:14px; padding:14px 0 10px 15px;} .search-icon {color:rgb(255,255,255);} #opensearch-icon:before {content:"\f220";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} #closesearch-icon:before {content:"\f130";font-family:fsg-icon;font-size:26px;color:rgb(255,255,255)} a#searchboxtoggle[data-toggle="collapse"] #displaysearch:before {content:"\f220";font-family:fsg-icon;font-size:26px;font-style:normal} a#searchboxtoggle[data-toggle="expand"] #displaysearch:before {content:"\f130";font-family:fsg-icon;font-size:26px;font-style:normal} #opensearch-icon, #closesearch-icon {font-style:normal;} #opensearch-icon:hover, #closesearch-icon:hover {cursor:pointer} a.CoveoSearchButton {border:none;height:66px} .CoveoSearchbox {background:rgb(255,255,255); height:66px} .CoveoSearchbox .magic-box {border:none} .CoveoSearchbox .magic-box .magic-box-input > input {font-family:'Dazzed';font-size:14px;height:66px} .header-searchbox {margin:0;z-index:30;width:0;overflow:hidden;transition:.6s ease-in-out;} .CoveoResultLink {font-family:"Dazzed"} .expand {display:inline-block;min-height:300px} .collapse {display:none;} /* Signin module*/ #signin {width:max-content} .signin-icon:before {content:"\f258";font-family:fsg-icon;font-size:22px;} /*meBox */ #homeLink {margin-left:1px} #articleslink hr, #dashboardlink hr {margin:0} #articleslink .title {padding:0;text-align:center; font-weight:600;} #articleslink p, #dashboardlink p {padding:10px 0 10px 20px;} #articleslink p a, #dashboardlink p a {text-decoration:none; color:#1e1e1e;} #articleslink .draftslink:hover, #dashboardlink p:hover {padding:10px 0 10px 20px;} /*Footer*/ #fsfooter {background-color:rgb(10,30,60);} #fsfooter .row:nth-child(2) {background-color:rgb(210,220,230);} footer h3, footer a {text-decoration:none; color:rgb(255,255,255)} .col.brandcolumn p {text-decoration:none; color:rgb(210, 220, 230)} .footer-secondary .footer-links-wrap .col:nth-child(2) {border-right:1px solid #c4c4c4} .col ul {list-style:none;} .col:nth-child(2) ul {padding:0;} .col ul li {padding-bottom:20px;} .footer-link-subtitle {max-width:95%} .row.footer-links-wrap:nth-of-type(1) .col.footer-links h3 {font-size:16px} row.footer-links-wrap .col.footer-links ul {padding:0 0 15px 0;margin-left:0} .footer-primary a:hover {color:rgba(255,255,255,.6)} .footer-secondary a {color:rgb(10,30,60)} .footer-secondary a:hover {color:rgb(10,30,355)} .row.footer-links-wrap:nth-of-type(3) {padding-top:10px} .social-link svg {stroke:#fff; margin:0 9px} .social-link svg path {fill:#fff;} .social-link.facebook:hover svg,.social-link.youtube:hover svg,.social-link.twitter:hover svg, .social-link.linkedin:hover svg, .social-link.instagram:hover svg {stroke:rgba(255,255,255,0.6)!important;} .social-link.facebook:hover svg path,.social-link.youtube:hover svg path,.social-link.twitter:hover svg path, .social-link.linkedin:hover svg path, .social-link.instagram:hover svg path {fill:rgba(255,255,255,0.6)!important;} /* Newsletter modal*/ .subscribe-newsletter {background-color:unset;border:1px solid rgb(255,255,255);color:rgb(255,255,255);padding:16px;border-radius:25px;margin:20px 0 0 0;font-family:'Dazzed';} .subscribe-newsletter:hover {cursor:pointer;background-color:#ebebeb;border-color:#ebebeb;color:#212121;} .newsletter-modal {visibility:hidden;position:fixed; z-index:1001;padding-top:60px;left:0;top:0;} .newsletter-modal .newsletter-container {position:fixed; margin:auto;left:50%;top:-50%;background:rgb(255,255,255);padding:10px;z-index:200;transform:translate(-50%, -50%);min-height:400px; color:black;display:flex;flex-direction:column;transition:.3s ease-in-out} .newsletter-modal .newsletter-container .close {align-self:flex-end} .newsletter-modal .newsletter-container .close::before {content:"\f133";font-family:fsg-icon-thin !important;line-height:1;font-size:38px;color:#cecece;} .newsletter-modal .newsletter-container .close:hover::before {cursor:pointer;color:black} .newsletter-modal.display {visibility:visible;background-color:rgba(0,0,0,0.4);width:100%; height:100%;} .newsletter-modal.display .newsletter-container {top:35%} @media screen and (max-width:991px){ /* general */ header {margin:0} header .row:nth-child(1) {height:64px} .Header-logo img {width:130px;height: 66px; padding: 0 0 0 16px;} .bottom-header {display:none;height:max-content;border-top:1px solid rgb(222,222,222);padding-top:15px;background-color: rgb(10,30,60);border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .bottom-header.display, .header-right.display, #titleBar.display {display:block;width:100%} .open, .visible-sm {display:block} .visible-md {display:none} p.sitenav, .sitenav a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown, #helpForums a, #supportArticles a {color: rgb(250,245,245);} /*top header*/ .Hamburger-border {position:absolute; right:60px; border-left:1px solid rgb(222,222,222); height:64px; width:50px; top:0; z-index:20; border-right:1px solid rgb(222,222,222); padding-right:10px;} .Hamburger {display:block;position:absolute; top:8px; left:calc(100% - 52px); z-index:20;-webkit-box-align:center; -webkit-box-pack:center;-webkit-user-select:none; align-items:center; background:transparent; border:none; border-radius:0;cursor:pointer;justify-content:center; outline:none;transition:.35s;} .Hamburger-menuXcross {height:25px; padding:0; width:26px;} .Hamburger-menuLines {-o-transition:.35s;-webkit-transition:.35s; background-color:rgb(10,30,60);border-radius:2px; display:inline-block; height:2px; position:relative; transition:.35s; width:26px;} .Hamburger-menuLines::before {top:6px; } .Hamburger-menuLines::after {top:-6px;} .Hamburger-menuLines::after, .Hamburger-menuLines::before {-ms-transform-origin:5.5px center;-o-transition:.35s;-webkit-transform-origin:5.5px center;-webkit-transition:.35s;background-color:rgb(10,30,60);border-radius:2px; content:""; display:inline-block; height:2px;left:0;position:absolute;transform-origin:5.5px center;transition:.35s;width:26px;} .sr-only {position:absolute !important;width:1px !important;height:1px !important;padding:0 !important;margin:-1px !important;overflow:hidden !important;clip:rect(0,0,0,0) !important;border:0 !important;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-webkit-transform:rotate(45deg); transform:rotate(45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after {-webkit-transform:rotate(-45deg);transform:rotate(-45deg);} .Hamburger-menuXcross.isToggled .Hamburger-menuLines::after, .Hamburger-menuXcross.isToggled .Hamburger-menuLines::before {-ms-transform-origin:50% 50%;-webkit-transform-origin:50% 50%;left:0;top:0;transform-origin:50% 50%;width:26px;} .Hamburger-menuXcross.isToggled .Hamburger-menuLines {background:transparent;} .isToggled .Hamburger-menuLines {-webkit-transform:scaleX(1);transform:scaleX(1);} .sitenav {padding-left:18px;font-weight:600;color:rgb(10,30,60)} .sitenav:nth-of-type(2), .sitenav:nth-of-type(3) {border-top: 1px solid rgba(250, 245, 245, 0.4);padding-top:15px} .sitenav a {text-decoration:none;} .sitenav a:hover {color:#0014a0} /*header search (Coveo) */ .header-top-links {display:none} .header-coveosearch {position:absolute;margin:auto;height:66px;width:100%} .header-searchcontainer {line-height:66px;text-align:right; padding-right:15px;} .header-searchbox {position:absolute;margin:0;z-index:30;width:0;right:60px;top:0;} .header-searchbox.expand{width:calc(100% - 62px)} .CoveoSearchInterface {margin-top:-3px} .CoveoSearchInterface .CoveoSearchbox {margin-top:0;max-width:100%;margin-right:0} .CoveoSearchButton::before {margin-top:6px} #kbsearch, .CoveoSearchInterface .CoveoSearchbox, .CoveoSearchButton.coveo-accessible-button, .magic-box-input, .magic-box-underlay, .magic-box-input > input {height:66px} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon::before {line-height:66px} .CoveoSearchbox .magic-box .magic-box-input > input {padding:8px 0 0 16px} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:100%!important;max-width:100%!important} .coveo-preview-container {display:none} /* bottom header */ #helpForums, #supportArticles {margin:0 0 15px -30px} #helpForums.display, #supportArticles.display {display:flex; margin-top:15px} #helpForums, #supportArticles, .header-right {display:none; position:relative;padding:0;} #helpForums a, #supportArticles a, .languages ul.second-level li {cursor:pointer;} #helpForums a, #supportArticles a {width:max-content} #userguidesLink, #supportLink {border-top:1px solid rgb(222,222,222);} .dropdowns {display:flex;flex-direction:column;padding:0; margin-bottom:0} .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown {padding:10px 20px;} .dropdowns, .forums-list {display:flex;flex-direction:column} .forums-list {width:100%;} .englishforum, .finnishforum {text-align:left;} li.englishforum ul, li.finnishforum ul {padding:10px 15px} li.englishforum ul li, li.finnishforum ul li {padding:6px 0} .dropdowns {list-style:none;padding:5px 0 10px 25px;text-align:left;} .helpforums-dropdown .displaydropdown:after, .supportarticles-dropdown .displaydropdown:after {content:"\f1f5";font-family:fsg-icon;font-size:26px;position:absolute;margin-top:-8px;padding-left:5px;} .helpforums-dropdown .displaydropdown.open:after, .supportarticles-dropdown .displaydropdown.open:after {content:"\f131";} .supportarticles-list {display:flex;flex-direction:row; padding:0} #supportArticles .languages-list {width:inherit} .languages-list, .languages-list ul, .kbs-list, .kbs-list ul {padding-left:0;} .languages-list > li {padding:5px 0 20px 20px;} .languages-list li ul li, .kbs li {padding:5px 0 5px 15px;} .languages ul.second-level li:hover, .activelanguage {background-color: rgba(250, 245, 245, 0.4);} .languages ul.second-level li.activelanguage:after, .languages li:hover::after{content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-8px} .languages {border-right:3px solid #fff;} .languages p, .kbs p {padding-left:15px; font-weight:600} .kbs {padding:4px 0 0 10px} /* signin module */ .header-right {z-index:100;background-color:rgb(250,245,245);padding:15px 0;border-top:1px solid rgb(222,222,222);} #signin {display:flex;margin:auto;} .signin-icon:before, #signin a {color:rgb(10,30,60)} #loginLink, #registerLink {padding:0 10px} #loginLink, #registerLink, .Bullet {margin:auto} /* footer */ footer h3, footer a, .col.brandcolumn p, .col.brandcolumn button {text-decoration: none; color: rgb(255,255,255); font-size: 1rem;} .col, .col.brandcolumn, .col.linkscolumn {display:block; width:100%; padding:0} footer .container {flex-direction:column; margin:auto;padding-top:20px} footer .row:nth-of-type(2).footer-links-wrap .col.footer-links:last-of-type {border-bottom:none} a.dropdown-1-title, a.dropdown-2-title, a.dropdown-3-title {color:#8a8a8a; font-style:italic;} .header-bottom-link:focus::after, .header-bottom-link:hover .smdropdown::after,.smdropdown::after,.depth-1-url::after,.depth-2-url::after {content:"\f1f5";font-family:fsg-icon;font-size:26px;color:rgb(10,30,60);position:absolute} .footer-link-title {width:100%} .col.brandcolumn {text-align:center;} .col.brandcolumn p {max-width:80%;margin:auto;padding:20px 0;font-size:16px} .footer-logo {max-width:180px;padding:20px 0} footer .row.footer-links-wrap:nth-of-type(3) {border-bottom:none} footer .row.footer-links-wrap .col.footer-links, footer .row.footer-links-wrap .col.footer-links:last-of-type {text-align:center;padding:0 0 5px 0} footer .row.footer-links-wrap .col.footer-links ul {padding:0} footer .row.footer-links-wrap .col.footer-links .footerdropdown::hover {cursor:pointer!important} .footer-secondary .col {width:100%;display:flex;flex-direction:column} .footer-secondary.footer-links-wrap .col.footer-links ul {display:block} .footer-secondary.footer-links-wrap .social-icons-wrap {text-align:center;margin:25px auto 10px auto} .footer-secondary ul li {display:block;padding:0 10px} .footer-secondary a {font-weight:600} .col.linkscolumn {display:flex;flex-direction:column} .col.linkscolumn .social-icons-wrap {padding:20px} .social-icons-wrap {display:flex;justify-content:center; margin-bottom:20px} .social-icons-wrap a {padding:10px 0 0 0;} .visible-sm.social-icons-wrap {text-align:center;padding:15px 0} .visible-sm.fs_cybersecurity_svg {display:flex; margin:40px auto;width:176px} .visible-sm.companyname {padding:10px 0 30px 0;} .visible-sm.companyname a {font-weight:500} .footer-cybersecurity-logo {border-bottom: 1px solid rgba(250, 245, 245, 0.4);} .fs_cybersecurity_svg {max-width:150px; margin-bottom:40px} /* Newsletter modal*/ .subscribe-newsletter {margin:40px auto 0 auto;font-size:16px} .newsletter-modal .newsletter-container {min-width:300px; max-width:800px;} .newsletter-modal .newsletter-container {text-align:center;} .newsletter-modal .newsletter-container iframe {height:500px;border:none} } @media screen and (max-width:991px) and (orientation:landscape){ .kbs-list {width:100%}; } @media screen and (min-width:992px){ /* general */ header .container, footer .container {max-width:1152px} header {position:relative;display:flex;flex-direction:column;z-index:10} header .row:nth-child(1) {height: 75px;} header .row:nth-child(2) {height: 85px;} #titleBar.display {display:flex;z-index:100;box-shadow:0 3px 5px rgba(0,0,0,0.1)} .Hamburger, .dropdownnavi .top-header-link, #userguidesLink, #supportLink, .smdropdown-alt, .visible-sm {display:none;} #helpForums a, #supportArticles a, .dropdowns .helpforums-dropdown, .dropdowns .supportarticles-dropdown, a.displaydropdown {color:rgb(250,245,245)} .header-top-link:not(.active):hover, .searchboxtoggle:hover, #helpForums a:hover, #supportArticles a:hover, .footer-primary a:hover, .footer-secondary a:hover, #loginLink a:hover, #registerLink a:hover {color: rgb(140, 185, 255);} .visible-md {display:block} header .sticky.row:nth-child(2) {height:78px} .sticky {position: fixed;top: 0; width: 100%;z-index: 100;} .sticky ul.dropdowns {margin-top:-18px;} /* top header */ .Header-logo {display:grid;padding:0 16px;align-items:center;} .Header-logo img {width:130px;} .header-top-links {display:flex;margin-left:auto;padding-top:5px;} .header-top-link {color:rgb(10,30,60);height:100%;font-weight:600;font-size:1rem;line-height:70px;padding:0 15px;} .header-top-link.active:after, .header-top-link:hover::after {top: -16px; content: ""; display: block; height: 2px; left: -14px; margin: auto; position: relative; width: calc(100% + 35px);} /* header search (Coveo) */ .header-searchcontainer {display:flex;height:100%;width:50px;line-height:66px;margin-left:10px;} .header-coveosearch {padding-top:5px;} .header-searchbox {height:66px;position:absolute;right:66px;} .header-searchbox.expand {width:700px; min-height:400px; transition:.5s ease-in-out;} #opensearch-icon:hover::before, #closesearch-icon:hover::before, .coveo-search-button-svg:hover {color:#1476ff;} .CoveoSearchButton:hover .coveo-magnifier-circle-svg {fill:#1476ff} .CoveoSearchbox .magic-box .magic-box-clear .magic-box-icon {line-height:66px!important} a#searchboxtoggle[data-toggle="collapse"] #displaysearch::before {font-size:22px} .searchboxtoggle:hover {cursor:pointer} .searchboxtoggle:hover::after {top:-10px;content:"";display:block;height:5px;left:-15px;margin:auto;position:relative; width:calc(100% + 35px);} .coveo-suggestion-container .coveo-magicbox-suggestions {flex-basis:30%!important;max-width:30%!important} .coveo-preview-container {display:block} /* bottom header */ #fsheader .row:nth-child(2) {background-color:rgb(10,30,60); box-shadow:rgb(0 13 0) 0px 2px 3px 0px;} .bottom-header {display:flex; justify-content:space-between; align-content:flex-end;padding:0 10px;} .bottom-header .dropdowns {margin-left:5px} .bottom-header a {color:rgb(255,255,255)} #supportArticles {height:440px} #helpForums, #supportArticles {display:none;margin-left:-25px} #helpForums.display, #supportArticles.display {display:flex;} a.displaydropdown {display: block; height: unset; line-height: 70px; padding-top: 12px; font-size: 1rem;} ul.dropdowns, ul.dropdowns li {height:100%;margin:0; padding:0; align-self:center} ul.dropdowns li.supportarticles-dropdown {margin-left:35px} .forums-list, .supportarticles-list {box-shadow:0 3px 5px rgba(0,0,0,0.5);background-color: rgb(10,30,60);width:max-content;} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {padding: 10px 0 5px 10px;} .fsHome .languages .second-level li, .fsHome .kbs .second-level li {padding: 10px 0 5px 20px;} .englishforum {min-width:240px; border-right:1px solid rgba(250, 245, 245, 0.2)} .finnishforum {min-width:260px;} li.englishforum > a {padding:0;margin:25px 0 15px 15px} li.finnishforum > a {padding:0;margin:25px 0 15px 20px} .englishforum ul, .finnishforum ul {padding-left:0} .englishforum ul li.second-level {padding:0 15px 15px 5px} .englishforum ul li.second-level li a, .finnishforum ul li.second-level li a {display:block;width:100%;padding:10px 0 5px 10px} .finnishforum ul li.second-level {padding:10px 15px 15px 10px} .helpforums-dropdown .displaydropdown:before, .supportarticles-dropdown .displaydropdown:before {content:"\f1f5";font-family:fsg-icon;font-size:26px;float:right;padding-left:5px;} .languages li.activelanguage:after, .languages li:hover::after {content:"\f1f6";font-family:fsg-icon-thin;font-size:26px;float:right;font-style:normal;margin-top:-10px} .helpforums-dropdown.active:after, .supportarticles-dropdown.active:after, .dropdowns > li:hover::after {top:-5px;content:"";display:block;height:5px;left:-25px;margin:auto;position:relative; width:calc(100% + 35px);} .helpforums-dropdown:hover #helpForums, .helpforums-dropdown a:hover #helpForums, .supportarticles-dropdown:hover #supportArticles, .kbs-list:hover {display:flex;} .supportarticles-list, .languages-list, .languages .second-level, .kbs-list, .kbs .second-level {padding-left:0} .kbs-list {border-left:1px solid rgba(71, 71, 71, 0.5); min-width:380px} .languages-list {min-width:220px; padding:0} .languages {padding-bottom:25px} .languages p, .kbs p {padding:10px 0 0 20px; font-weight:700} .languages .second-level li, .kbs .second-level li {padding:5px 0 5px 20px} .languages li {padding-bottom:5px} .languages ul.second-level li:hover, .activelanguage {background-color:rgba(250, 245, 245, 0.4);cursor:pointer} /* signin module */ .header-right, #signin {display:flex;line-height:66px;} #signin {line-height:90px} #signin.sticky {line-height:80px;position:relative;} #signin .header-bottom-link {width:max-width;padding:0 15px} .signin-icon:before, #signin .Bullet {color:rgb(255,255,255);} #loginLink a:hover::after, #registerLink a:hover::after {top:-5px;content:"";display:block;height:5px;width:100%; margin:auto;position:relative;} /* Footer */ .footer-logo {margin:20px 0;max-width:180px} footer .row.footer-secondary.footer-links-wrap:nth-of-type(2) .col.footer-links h3 {display:inline-block;width:30%} footer a, .col.brandcolumn p {font-size:1rem} footer h3 a {font-size:1.125rem} .col {padding: 15px 0 15px 30px;} .col.brandcolumn {width:30%;padding-top:30px;} .col.brandcolumn p {max-width:90%;} .col.brandcolumn .social-icons-wrap {margin-top:30px} .col.brandcolumn button:hover {color:rgb(10,30,60);} .col.linkscolumn {width:75%;display:flex;flex-direction:row} .col.linkscolumn .col.footer-links{width:25%} .col.linkscolumn footer-cybersecurity-logo {width:40%} .fs_cybersecurity_svg {width:100%; max-width:176px; margin-top:10px} .footer-secondary .col {width:100%;display:flex;flex-direction:row} .footer-secondary .col ul {padding:0} .footer-secondary .col ul li {display:inline-block;padding:15px 20px 0 0} .footer-secondary .col ul li:nth-of-type(4) {border-left:1px solid #8a8a8a;border-right:1px solid #8a8a8a} .companyname {padding-top:30px; width:25%} #profile-menu {position:absolute; z-index:100; background:rgb(255,255,255); text-align:left; width:260px; margin:0 0 0 -230px; border:1px solid #c4c4c4; border-radius:5px; box-shadow:0 4px 4px rgba(0,0,0,.1);} /* Newsletter modal*/ .newsletter-modal .newsletter-container {min-width:900px; max-width:1300px;} .newsletter-modal .newsletter-container iframe {height:300px;border:none} } @media screen and (max-width:1200px){ header .container, footer .container {max-width:1200px;} .social-link svg {margin:0 3px} } @media screen and (min-width:1201px){ .col {padding:15px} }

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Support

日本語のサポート記事 F-Secure Internet Security

SAFE サブスクリプションを購入した後、SAFE アプリの有効期限が間違ったまま表示されています。何が問題ですか？

この記事を英語で表示する

症状

My F-Secure と SAFE アプリに表示されるサブスクリプションの詳細が一致しません。

診断

これは、別のメールアドレスを使用して別の My F-Secure アカウントを持っている場合に発生する可能性があります (試用アカウントを以前持っていた場合)。

現在のサブスクリプションで、新しいアカウントが作成されました。両方のアカウントは同じ名前ですが、異なるメールアドレスを使用しています。

新しいアカウントとサブスクリプションを使用してデバイスに SAFE を再インストールしても、SAFE アプリは他のアカウントを識別し、新しいアカウントに接続されているサブスクリプションの詳細を表示できません。

解決方法

SAFE アプリを新しいアカウントに接続し、アプリに正しいサブスクリプションの詳細を表示するには、デバイスで次の手順を実行します。

PC の場合
1. 新しい My F-Secure アカウントの資格情報を使用して My F-Secure にログインします。
2. [デバイスの追加] をクリックし、画面の指示に従います。
3. 確認されたら、[再起動] > [次へ] をクリックします。
4. [次へ] > [同意してスキャン] をクリックします。
Mac の場合
1. ソフトウェアをアンインストールします。
2. 新しい My F-Secure アカウントの資格情報を使用して My F-Secure にログインします。
3. 画面にしたがって、デバイスに SAFE を再インストールします。
Android デバイスの場合
1. Android デバイスでアプリを開きます。
2. メニュー > 設定を開きます。
3. [My F-Secureアカウント] までスクロールダウンし、[My F-Secure アカウント] をタップして、[ユーザをログアウトする] を選択します。
4. [ログアウト]をタップして確認します。
5. 新しい My F-Secure アカウントの資格情報を使用して My F-Secure にログインします。
6. SAFE をデバイスにインストールします。
iOS デバイスの場合
1. iOS デバイスでアプリを開きます。
2. メニュー > 設定を開き、[ログアウト] をタップします。
3. [My F-Secure からログアウト] をクリックします。
4. 新しい My F-Secure アカウントの資格情報を使用して My F-Secure にログインします。
5. SAFE をデバイスにインストールします。

SAFE アプリが新しいアカウントに接続されます。

新しいサブスクリプションの詳細が表示されない場合、カスタマーサポートにお問い合わせください。