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Can I use F-Secure Internet Security for an iOS subscription from App Store on my Windows computer?
Issue: I have an active F-Secure Internet Security for iOS subscription from App Store. I want to use it on my Windows desktop, is it supported? Resolution: F-Secure Internet Security subscription from the Apple App Store subscriptions applies to iOS devices only and is valid to all your devices signed in with the same…
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Unable to install or enable Browsing Protection by F-Secure for Mozilla Firefox due to it being blocked
Issue: Unable to install or enable the Browsing Protection by F-Secure add-on for Mozilla Firefox. Firefox Add-on Manager (Manage your extensions) shows following information: Browsing Protection by F-Secure (Disabled) Browsing Protection by F-Secure has been disabled due to security or stability issues More information…
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What to do if the gaming mode does not start with my game?
What to do if the gaming mode does not start with my game? This topic instructs what to do if the product's gaming mode fails to start on Windows. By default, the gaming mode is activated when Windows detects that a game is started. Sometimes, however, Windows may fail to recognize a game, and the gaming mode will not…
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My Windows PC broke, how can I get F-Secure Internet Security back?
Issue: * Computer / Hard drive or other part broke on the computer. The computer has been fixed but I need to have my F-Secure Internet Security re-installed on the computer. * My computer broke. I would like to transfer my F-Secure Internet Security to my new computer. Resolution: You can reinstall F-Secure Internet…
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How do I register as a company with an F-Secure Internet Security account?
Issue: How do I register as a company with an F-Secure Internet Security account? Resolution: You can register as a company during the purchase process of F-Secure Internet Security in the following way: * Open this webpage: https://www.f-secure.com/en/internet-security * Click Buy Now * Choose license period, license…
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How to edit Settings for F-Secure SAFE/F-Secure Internet Security?
Issue: I would need to do some changes in the Settings in F-Secure Internet Security/SAFE. I could not see the option to change since it requires admin rights. Resolution: You will need to launch F-Secure Internet Security or F-Secure SAFE, once done follow the steps below: * Click Settings. Once the Settings page is open,…
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Unable to launch F-Secure Internet Security on my computer
Issue: When launching Internet Security on my computer, nothing happens. I am unsure if my computer is protected as I am unable to see the interface Resolution: If you are unable to launch F-Secure Internet Security, you can proceed to reinstall the program on your computer. * First, you would need to uninstall F-Secure.…
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Why has Finder disappeared from F-Secure SAFE?
Issue: Why has the Finder feature disappeared from F-Secure SAFE from both Android and Apple iOS devices? Resolution: Finder was a very rarely used feature, mainly due to very developed functionalities by Original Equipment Manufacturers (OEMs). We have removed the support for Finder on SAFE for iOS because all iPhone and…
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SAFE error - Does not have full access to disk after Mac OS Big Sur 11.4 update even though it has access
Issue: After MacOS Big Sur 11.4 update, F-Secure SAFE complains that it does not have full access to hard disk, even though it has access. Error notification: Allow Full Disk Access for full protection Resolution: After upgrading the Mac OS to Big Sur 11.4, the F-Secure SAFE main UI window falsely reports that Full Disk…
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F-Secure Banking Protection is deactivated automatically after entering credentials and logging in to a non-banking website
Issue: When I login to a web site that needs my banking credentials (a non-banking page), after I have entered my credentials, F-Secure Banking Protection is turned off / deactivated by itself. It feels like Banking Protection is not protecting my credentials if I login into a system that handles my personal information.…
