Community
User Guides
Support
Community
Help Forums
English Forum
General
About our Community
General Discussion
News and Feedback
Products
F-Secure Total
F-Secure Internet Security
F-Secure Freedome VPN
F-Secure ID Protection
F-Secure Sense
Other products
Beta programs
Feature Requests
Finnish Forum (Tukifoorumi)
Tuotteet Kotiin
F-Secure Total
F-Secure Internet Security
F-Secure Freedome VPN
F-Secure ID Protection
F-Secure Sense
Muut tietoturvatuotteet
Support Articles
Language
English
Suomi
Deutsch
Français
日本語
Svenska
Dansk
Italiano
Nederlands
Norsk
Polski
中文 (繁體)
Products & Services
F-Secure Total
F-Secure Internet Security / Anti-Virus
F-Secure Freedome VPN
F-Secure Sense
F-Secure ID Protection
Other products
Common topics
User Guides
Support
Login
|
Register
Unable to install or enable Browsing Protection by F-Secure for Mozilla Firefox due to it being blocked - F-Secure Community
<main> <article class="userContent"> <h3 data-version="12" data-article="000038993" data-id="issue">Issue:</h3> <p>Unable to install or enable the Browsing Protection by F-Secure add-on for Mozilla Firefox. <br><br>Firefox Add-on Manager (Manage your extensions) shows following information:<br><br><i>Browsing Protection by F-Secure (Disabled)<br>Browsing Protection by F-Secure has been disabled due to security or stability issues<br>More information<br><a rel="nofollow" href="https://addons.mozilla.org/en-US/firefox/blocked-addon/ols@f-secure.com/3.0.27/">https://addons.mozilla.org/en-US/firefox/blocked-addon/ols@f-secure.com/3.0.27/</a></i><br></p><div><br>When installing the extension, Firefox shows error notification: "Browsing Protection by F-Secure could not be installed because it has high risk of causing stability or security problems."</div> <h3 data-id="resolution">Resolution:</h3> <p>The F-Secure Browsing Protection extension for Mozilla Firefox is available again.<br></p><p>On 18.3.2022, we reported that the Browsing Protection extension for Mozilla Firefox was unavailable. Since then, we have issued the following updates:<br><br><strong>UPDATE:</strong> On 22.4.2022, we have released an updated version of the extension. With this latest release (version 4.1.20), all of the functionalities are now available, including Block pages.</p> <p><strong>UPDATE:</strong> On 29.3.2022, we released an updated version of the extension. With this latest release (version 4.1.13), all of the functionalities are now available, including Safe Search mode.</p> Block pages, however, continue to be displayed incorrectly with the error <em>Secure Connection Failed</em>. <p><strong>Note:</strong> This does not affect the security of your computer.</p> <p>We are working on restoring full functionality for the browser extension in Mozilla Firefox.</p> <strong>UPDATE:</strong> On 24.3. 2022, we reported that this issue has since been resolved with some minor limitations: <ul><li>Currently, while pages are being blocked according to the settings, block pages are not displayed correctly. Instead Firefox displays an error that <em>Secure Connection Failed</em>.</li><li>Additionally, Safe Search mode used by Search engines (Google, Yahoo, DuckDuckGo and Bing) is not available when using F-Secure SAFE Family Rules, or Safe Search mode for Elements EPP products.</li></ul><p>We are working on restoring full functionality for the browser extension in Mozilla Firefox.</p> <p>Article no: 000038993</p> </article> </main>