Issue:
When Banking Protection is active, a page within a bank website gets blocked or can't be accessed.
Bank website login page gives error: "SSL_ERROR_ACCESS_DENIED_ALERT" when Banking protection is on.
Resolution:
- Try to clear the cookies, cache and browsing history of the browser.
- Also ensure that there are no other 3rd party plugins such as McAfee, Avast and etc. Remove it and see how it goes.
- Make sure you have the F-Secure Browsing Protection extension installed and enabled in your browser.
Here's how to enable Browsing Protection on browsers:
Firefox
Chrome
Internet Explorer
Safari
If a banking site still gets blocked, contact F-Secure customer service.
Article no: 000004637