Laster
Issue:
Renewing F-Secure SAFE/TOTAL subscription with a code
Resolution:
- Log in to My F-Secure.
- On the top navigation bar, click Subscription.
- Click Enter a code. *If you have automatic renewal in use, you need to first press Cancel subscription, by clicking the account name drop down > Select Account Settings > Select "Click here" to cancel the subscription.
- Type in your subscription code (found on your F-Secure box or card), and click Continue.
- Verify the subscription details and if they are correct, click Accept.
- Click Close.
Note: Also do make sure that you have a code, if you purchased F-Secure SAFE/TOTAL from F-Secure online store, you don't get a code.
Note: You must be the admin user for My F-Secure account in order to renew the subscription. If you currently are a sub-user, you can create account of your own after removing yourself from current My F-Secure group.
Article no: 000001009
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