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I paid for F-Secure Internet Security Renewal but didn't receive the new license key - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000002894" data-id="issue">Issue:</h3> <p>I have paid for F-Secure Internet Security Renewal, but I didn't receive the new license key</p> <h3 data-id="resolution">Resolution:</h3> <p>Please check if you have renewed a different product (like F-Secure SAFE) instead of F-Secure Internet Security, where the subscription is not activated by a code. Our <a rel="nofollow" href="https://www.f-secure.com/en/home/support">customer support</a> will assist you then in canceling the wrong order and renewing your current subscription <br><br>If the order for Internet Security has been paid already and you have not received the license key, please contact either Cleverbridge support or <a rel="nofollow" href="https://www.f-secure.com/en/home/support">F-Secure customer support</a>, and provide the following information to locate your payment:<br></p><ul><li>Paid from (bank account)</li><li>Paid to</li><li>Reference used</li><li>Date of payment</li><li>Amount</li></ul><p>Article no: 000002894</p> </article> </main>
