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I can't confirm my account- the link in the e-mail doesn't work and I can't log in to My F-Secure until I confirm. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="4" data-article="000006418" data-id="issue">Issue:</h3> <p>I'm constantly prompted to confirm my account when trying to log in to My F-Secure, but the link in the e-mail doesn't work- account is still not confirmed.</p> <h3 data-id="resolution">Resolution:</h3> <p>If you have generated multiple times confirmation messages and therefore received numerous e-mails with links to confirm, it's only the latest one that works. If possible, wait a while and try again, the last link should work.<br>Once you receive the confirmation email, follow the instruction and click on the "<b>Didn't get confirmation email, try again!. </b>It shall immediately send the email.<br><br>In case the link in the sent email is inactive or cannot be copied, try this solution:<br></p><ol><li>Right click on the whole text in the email</li><li>Click on <strong>Select all</strong></li><li>Then click on <strong>Copy all</strong></li><li>Paste the whole text in a Word document or in another text editor</li><li>Select the link and copy it from there</li><li>Paste the copied link into the address field of your web browser and click<strong> Enter</strong></li></ol><p>Article no: 000006418</p> </article> </main>