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Installation of F-secure SAFE/F-Secure Anti-Virus for MAC giving error There's a problem with real time scanning. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000008352" data-id="issue">Issue:</h3> <p>Installation of F-secure SAFE for MAC giving error There's a problem with real time scanning.</p> <h3 data-id="resolution">Resolution:</h3> <p><b>Part A:How to reinstate the Anywhere setting in Gatekeeper</b><br></p><ol><li>Close System Preferences on your Mac.</li><li>Open Terminal.</li><li>Type the following command: <b>sudo spctl --master</b>-<b>disable</b>.</li><li>Hit enter on your keyboard.</li><li>Enter your administrator password.</li><li>Hit enter on your keyboard.</li></ol> Follow this guide to uninstall and re-install F-Secure SAFE on you Mac:<br><br><b>Part B: Uninstalling</b> <ol><li>Open <b>Finder</b></li><li>Go to <b>Programs/ Applications</b></li><li>Open the <b>F-Secure folder </b></li><li>Run the<b> Uninstall F-Secure SAFE</b> file</li></ol> If the uninstaller does not execute or is not available, <a rel="nofollow" href="https://community.f-secure.com/t5/Common-topics/How-do-I-uninstall-F-Secure/ta-p/77916">Click here</a> to see how to use the standalone uninstaller<br><br><b>Part C: Re-installation</b> <ol><li>Log in to <a rel="nofollow" href="https://my.f-secure.com/">My F-Secure</a></li><li>After logging in, if this is your <b>first installation</b>, you will see an option to add device. <ul><li><b>Note</b>: If you are<b> </b><b>reinstalling </b>will see your list of devices. Select the <b>device name </b>that you wish to reinstall and click "<b>Release License</b>". A page will appear to confirm the action. Click on "<b>Release License</b>". The license is now removed. </li></ul></li><li>Select <b>Mine or my child's device</b> and click <b>Continue</b>.</li><li>The <i>Choose device type</i> window opens. The <b>This computer (Mac)</b> option has been automatically selected.</li><li>Click <b>Download for Mac</b>. Depending on your browser: <ul><li>The installation file downloads automatically; or</li><li>You are asked to save the file. If prompted, click <b>Save File</b>.</li></ul></li><li>When the download is done, go to your download folder and run the installer (f-secure-anti-virus-for-mac_xxxxxxxxxxxxx_.mpkg).</li><li>The <b>Install F-Secure SAFE</b> window opens. Click <b>Continue</b>.</li><li>Read the Privacy Policy, and click <b>Continue</b>.</li><li>Read the Software License Agreement, and click <b>Continue</b> > <b>Agree</b> if you agree to the terms of the software.</li><li>Select a destination and click <b>Continue</b>. Enter your administrative credentials, if asked, and click <b>OK</b>.</li><li>On the Installation Type view, click <b>Install</b>. Enter your administrative credentials, if asked, and click <b>Install Software</b>. The installation process starts and should take less than 5 minutes to complete.</li><li>When the F-Secure SAFE activation welcome window appears, click <b>Continue</b>.</li><li>In the Name new device window, enter a name for your computer, and click <b>Continue</b>. Enter your administrative credentials, if asked, and click <b>OK</b>.</li><li>The Browsing Protection browser extension installation prompts. Choose your browser from the drop-down menu, and click <b>Install now</b>.</li><li>Your selected browser opens, and the Browsing Protection extension is now installed.</li></ol> <p>Article no: 000008352</p> </article> </main>