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The Banking Protection banner does not drop down when visiting the banking website on macOS - F-Secure Community
<main> <article class="userContent"> <h3 data-version="9" data-article="000005792" data-id="issue">Issue:</h3> <p>Whenever I visit the banking website in my macOS, the Banking Protection banner does not appear.</p> <h3 data-id="resolution">Resolution:</h3> <p>This is most likely because you don't have the F-Secure Browsing Protection browser extension installed on your browser.<br><br>Follow the steps below to install Browsing Protection by F-Secure on your browser:<br></p><ul><li>Safari: <a rel="nofollow" href="https://help.f-secure.com/product.html#home/total-mac/latest/en/task_555D7E49B2D444D4831DF502AD6B405B-latest-en">https://help.f-secure.com/product.html#home/total-mac/latest/en/task_555D7E49B2D444D4831DF502AD6B405B-latest-en</a></li><li>Chrome: <a rel="nofollow" href="https://help.f-secure.com/product.html#home/total-mac/latest/en/task_FECDA0E3F8A5468983104585B33FCB87-latest-en">https://help.f-secure.com/product.html#home/total-mac/latest/en/task_FECDA0E3F8A5468983104585B33FCB87-latest-en</a></li><li>Firefox: <a rel="nofollow" href="https://help.f-secure.com/product.html#home/total-mac/latest/en/task_EA5F03BEEECE4605A30E8E84293C5BB3-latest-en">https://help.f-secure.com/product.html#home/total-mac/latest/en/task_EA5F03BEEECE4605A30E8E84293C5BB3-latest-en</a></li></ul> In case the step above didn't help, make sure that notifications for F-Secure and the browser you are using, are enabled: <ol><li>Open System Preferences (choose <b>Apple menu</b> > <b>System Preferences</b>)</li><li>Open <b>Notifications</b></li><li>Select <b>F-Secure </b></li><li>Make sure that notifications are allowed and enabled</li><li>Select the browser you are using (e.g. Google Chrome, Firefox etc)</li><li>Make sure that notifications are allowed and enabled.</li></ol> Also, make sure that your computer does not have the Do Not Disturb feature activated: <ol><li>Open System Preferences (choose <b>Apple menu</b> ><b> System Preferences</b>)</li><li>Open <b>Notifications</b></li><li>Select <b>Do Not Disturb</b></li><li>Make sure that it is not enabled.</li></ol><p>Article no: 000005792</p> </article> </main>