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How do I manually remove/delete malicious files or viruses on Mac computer? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="6" data-article="000004299" data-id="issue">Issue:</h3> <p>F-Secure program (F-secure SAFE/ Anti-Virus) has detected malicious files or viruses but they were not deleted automatically.</p> <h3 data-id="resolution">Resolution:</h3> <p>You can open the scanning report and locate the specific files in the following way: <br></p><ol><li>Open <b>F-Secure SAFE</b></li><li>Click on <b>Tools</b></li><li>Click on <b>Infection report</b></li><li>Click on the specific report</li><li>Open the information from there</li><li>Find the exact file from finder</li><li>You can delete the file by moving it to Trash, and then emptying the Trash after that. <u>Be aware, if the mentioned file is an email file - this will remove all your emails if you delete it</u>. </li></ol> Remember to empty the trash on your Mac OS computer after an infected file has been detected during a scheduled scan or by real-time scanning. If a file in unable to be removed by the F-Secure product, it is most likely already in the trash. After emptying the trash bin, run a new scan to confirm that the infected files have been removed. <br><br><br><b>Note: </b>Potentially Unwanted Application detections are common in the Mac OSX environment. F-Secure product only warns about Potentially Unwanted Applications but does not automatically remove them.<br>Regarding the removal, we suggest that you uninstall the application completely from your Mac environment to stop the detection alert.<br>If you want to use the application in your environment, you can exclude those files in the product. <br><br><b>Note:</b> You can exclude only process/applications from scanning, not files. You can run the following commands in Terminal to exclude Outlook Application from scanning: <pre class="code codeBlock" spellcheck="false" tabindex="0"><br>sudo -s echo "/Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook" >> /usr/local/f-secure/fsmac/sysconfig/system_daemons<br>launchctl stop com.f-secure.fsavd</pre> <br>Restart your computer after running the commands and monitor the CPU usage of the FSAVD process.<br> <p>Article no: 000004299</p> </article> </main>