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Why is Banking Protection activating even if I'm not on a bank page? - F-Secure Community
<main> <article class="userContent"> <h3 data-version="6" data-article="000001898" data-id="issue">Issue:</h3> <p>F-Secure Banking Protection is activating randomly in the browser even when user is not on a banking site.</p> <h3 data-id="resolution">Resolution:</h3> <p></p><ol><li>Make sure there are no banking sites listed in the "Top Pages" or "Favorites" menu when opening a new tab on a browser. Browsers can cache the favorite and most visited websites in the background and if F-Secure Banking Protection detects a banking URL, it will be activated. Also make sure that there are no banking websites pinned to your browser.</li></ol><div>Here are instructions to manage the content of the New Tab page in different browsers:</div><br> <ul><li>Mozilla Firefox: <a rel="nofollow" href="https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab">https://support.mozilla.org/en-US/kb/hide-or-display-content-new-tab</a></li><li>Google Chrome: <a rel="nofollow" href="https://support.google.com/chrome/answer/95314?hl=en">https://support.google.com/chrome/answer/95314?hl=en</a></li><li>Internet Explorer: <a rel="nofollow" href="https://support.microsoft.com/id-id/microsoft-edge/change-your-browser-home-page-a531e1b8-ed54-d057-0262-cc5983a065c6">https://support.microsoft.com/id-id/microsoft-edge/change-your-browser-home-page-a531e1b8-ed54-d057-0262-cc5983a065c6</a></li></ul><ol start="2"><li>It is possible that a site you visit contains ads related to banking sites which can cause the banking protection to trigger.</li></ol><ol start="3"><li>Check if the F-Secure Browsing Protection add-on / extension is installed and activated in browser you are using.</li></ol><div>Here are instructions how to manage add-ons / extensions in different browsers:</div><br> <ul><li>Mozilla Firefox: <a rel="nofollow" href="https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons">https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons</a></li><li>Google Chrome: <a rel="nofollow" href="https://support.google.com/chrome_webstore/answer/2664769?hl=en">https://support.google.com/chrome_webstore/answer/2664769?hl=en</a></li><li>Internet Explorer: <a rel="nofollow" href="https://support.microsoft.com/en-us/help/17447/windows-internet-explorer-11-manage-add-ons">https://support.microsoft.com/en-us/help/17447/windows-internet-explorer-11-manage-add-ons</a></li></ul><ol start="4"><li>Try clearing the history and cookies from your browser.</li></ol><p>Article no: 000001898</p> </article> </main>