Hur får jag F-Secure ID Protection eller KEY- logg ?

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Hur får jag F-Secure ID Protection eller KEY- logg ? - F-Secure Community

Issue:

Hur kan jag få logg för F-Secure ID Protection eller F-Secure KEY?

Resolution:

Beroende på om du använder en Windows-dator eller en Mac-dator lagras ID skyddet eller KEY- logg lokalt på olika platser. Följ stegen nedan för att hämta logg från din dator.

Windows:

Välj Start- meny till vänster i aktivitetsfältet.
Skriv in F-Secure tills du ser F-Secure Supportverktyg visas.
Välj app F-Secure Supportverktyg . Supportverktyg Supportverktyg öppnas.
Välj Kör diagnostik . Verktyget börjar samla information.
När det är klart skapar verktyget utdatafilen på dator/skrivbord. arkivera filnamn är fsdiag.zip .
Bifoga fsdiag.zip- loggfil i ditt e-post (mejl) postsvar tillbaka till oss.

Mac OS:

Klicka på ikon förstorings i det övre högra hörnet och surfa till ~ / Library / Application Support / F-Secure / Pwmgr /
Kopiera alla filer med. logg tillägg till skrivbordet.
Bifoga logg i ditt e-post (mejl) postsvar tillbaka till oss.

Article no: 000021624

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