F-Secure ID ProtectionまたはKEYログファイルを取得するにはどうすればよいですか？

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F-Secure ID ProtectionまたはKEYログファイルを取得するにはどうすればよいですか？ - F-Secure Community

Issue:

どのように私は、F-SecureのID保護またはF-Secure Keyのログファイルを取得することができますか？

Resolution:

WindowsコンピューターとMacコンピューターのどちらを使用しているかに応じて、 ID保護またはKEYログファイルはローカルのさまざまな場所に保存されます。以下の手順に従って、コンピューターからログファイルをフェッチしログ。

ウィンドウズ：

タスクバーの左端にある[スタート]メニューを選択します。
F-Secureサポートツールが表示されるまで、 F-Secureと入力します。
F-Secureサポートツールアプリを選択します。 [サポートツール]ダイアログが開きます。
[診断の実行]を選択します。ツールは情報の収集を開始します。
完了すると、ツールはデスクトップに出力ファイルを作成します。アーカイブファイルの名前はfsdiag.zipです。
fsdiag.zipログファイルをメールの返信に添付してください。

マックOS：

〜/ライブラリ/ Application Support / F-Secureの/ Pwmgrに右上と参照番号に虫眼鏡アイコンをクリックしてください/
を使用してすべてのファイルをコピーします。デスクトップへのログ拡張。
メールの返信にログファイルを添付してください。

Article no: 000021624

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