no connection

Hello,

Sorry for my reply. I'm also only F-Secure user (their Home Solutions);

Probably most useful step is to contact direct F-Secure Support Channels (for proper investigation):
https://www.f-secure.com/en/web/home_global/contact-support

Most likely they able to provide certified help (as designed);

But just as my own unofficial suggestions:

-- does there any visible changes (?!) - installed something or updates? or certain action?

Or troubles comes randomly at all?

-- did you try reinstall Freedome (or Uninstall/Install else one time)?

-- does FreedomeVPNConnection (Freedome TAP driver) with proper settings indeed?

and just.. as... does Freedome inform about something else (like "license still valid?!") and "try to launch Freedome" switched to "break" or it just freeze?

Thanks!