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I have been waiting a week or technical support is not yet responded to the request for support
Number: 1-496913602Created: 2012-02-22 04:35:48 PM
I am really sorry for the delay. I found that case and we will take care of this immediately.
Hi Inksa, Please be patient because the technical support team are working on this,after they find a solution they will definetly get back to you. More over if you really want to know the progress then you can call technical support team and give them your ticket number,they will inform you about the current progress