Do we ever get responses...

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Simon Posts: 2,667 Superuser

July 2013 in Home Security Beta Programs

Do we ever get replies from FS after submitting reports to the Beta program?  Also, is there anywhere to see what other people (testers) have reported?

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Comments

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  Janiashvili Posts: 454 Adventurer

  July 2013

  Well, yes for bugs, no for feature requests

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  Simon Posts: 2,667 Superuser

  July 2013

  Thanks, yes I've just had a reply to a bug report.

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  Janiashvili Posts: 454 Adventurer

  July 2013

  Wait for couple days then

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  Ville Posts: 779 F-Secure Product Expert

  July 2013 Answer ✓

   

  All of the feedback is read, even though not everything is answered to. The bug reports are most actively processed so expect almost all of them answered. The feature requests are lagging behind, so the reply might take a while.

   

  It's currently holiday season in Finland so it's taking extra long to get replies now.

  Ville

  F-Secure R&D, Desktop products

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  Simon Posts: 2,667 Superuser

  July 2013

  Yes, I have now received several responses, and appreciate the communications. 

   

  Happy Holidays, when yours comes around, Ville! 

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  Janiashvili Posts: 454 Adventurer

  July 2013

  I have many feature requests which aren't read, almost all asked in last 1 year aren't answered

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  Simon Posts: 2,667 Superuser

  August 2013

  They obviously have their favourites, Janiashvili. 

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