Need Some Help, Got The Live Security Platinum Trojan. F-Secure Didn't Stop It
I have F-Secure through my internet provider Centurylink. This "Live Security Platinum" trojan got into my computer and blocked the F-Secure security software from working. This trojan took over my whole computer and even though the Centurylink security program (F-Secure) tried to work it didn't and the "Live Security Platinum" trojan stopped the F-Secure program like it was nothing.
I finnaly got rid of the trojan with the free Malwarebytes security program in safe mode. Malwarebytes took it out in one sweep.
My question is, why isn't my F-Secure security program provided to my through Centurylink blocking these types of trojans and when they do get in why isn't the F-Secure program not able to remove this trojan?