Current Subscription

Serno
Serno Posts: 3 Observer
in General Discussion 

I have a contract with F-secure for 5 different devices, which is valid until 2028, still 800 days.I have changed my phone and would like to upgrade the protection to my current phone. But how do I do that
Like Awesome

Comments

  • Serno
    Serno Posts: 3 Observer 

    I have a contract with F-secure for 5 different devices, which is valid until 2028, still 800 days.I have changed my phone and would like to upgrade the protection to my current phone. But how do I do that
    Like Awesome
  • Ukko
    Ukko Posts: 3,975 Superuser

    Hello,

    If your phone is Android-based and supported (version, build, other specifications), then:

    Installing the product on your mobile device and you can go ahead and check out other online help/guide articles on how to perform a specific task or just how to get started.

    For instance, this guide is about how to uninstall app on your previous phone: Uninstalling the app from your device with a note about additional step to 'release'/'remove' unused device in My F-Secure portal either via web-portal (my.f-secure.com) or via related part of F-Secure application on any other device. This will help in a situation where all licenses (out of five) have already been used and there are no free ones for a fresh installation.

    Although in general, most likely, if all licenses are already occupied, then during the installation and configuration of the application on the device, you will be asked to release one from an unused device immediately during the on-boarding process. So, you just need to start installing the application on your device using the instructions in the above-mentioned guide (basically, though, you just need to open Google Play Store, search for purchased F-Secure application, install it, log-in within installed app with your credentials to your subscription, take or re-use licence and that's it).

    Come back for further assistance if necessary.

    Thanks!

    Like Awesome

Categories