Wachtwoordkluis

Hello,

Sorry for my reply. Your description confused me. It looks like you've already set everything up and enabled the autofill feature. And now you're trying to add the authorization code again (for autofill functionality) to an already "active" browser extension.

Because:

Ik heb de browserextensie van Microsoft Edge en Google Chrome met Safe-Online van Ziggo geinstalleerd. Ik wil nu automatisch invullen aanzetten. Ik heb de code op het Klemboord gekopieerd, w[ndowstoets + V gedrukt, maar krijg de Melding bij F- Secure Wachtwoordkluis: Niet gevonden. 

Is expected output if you try add something like auth-code to the search field of existed Password Vault. And so:

Het lijkt erop dat U dit wachtwoord niet hebt opgeslagen. Probeer te zoeken met andere trefwoorden of voeg het wachtwoord toe.

This also confirms as visible output if the given query does not find anything.

So, to fix situation… can you verify that you already cannot use autofill functionality? Or that passwords are not listed (are not searchable) in browser addon's menu / view?

Since your experience with Ziggo is likely different, the design may differ from a stable solution. And things are different there. Therefore, if possible:

• Add screenshots or a more detailed description.
• Check their guides / instructions / articles for Ziggo Safe Online for how to use the functionality. And check if you set it up as guided, and so - just start using it.
• For example, for a stable solution: if the browser add-on is installed and configured, and Password Vault is unlocked within the application, the add-on logo in browser will be active, and if you click it, you will be able to search for stored data. Also, if the domain (of an open website) matches an entry, you will be able to autofill and so stuff. Can you verify is it so with your experience?

Thanks!

Ehdotan että otat yhteyttä suoraan f-securen tukeen:

https://www.f-secure.com/nl/support